• Are First and Last Names needed for printing or eFiling 1099s?

    I thought I read a post about this, but now I cannot locate one. When we have Vendors with SSNs, like in this ABC Vendor below, we expect the First Name and Last Name fields to be filled out, but they are not: Of course we get this message, which…
  • Full Inventory Inventory List w/filters

    Hello fellow Sagers! Happy Holiday's or Merry Christmas! I need a report that shows all inventory items WITH "Inventory Cycle" and "Active/Inactive" status displayed. I have years of incorrect inventory items/status modifications that were entered and…
  • Work Ticket Printing Error

    There are 2 buttons designated to printing the pick list and also the work ticket. When clicking on the Pick List print button it allows us to print the pick list with no issues. However, when trying to print the Work Ticket we are met with an error …
  • International Paperless Office Emails

    I have two end users that often email Purchase Orders Internationally...both to China. On occasion both end users are unable to send their email, they get the long/cryptic Paperless Office error that ends with: Failed to read beginning of SSL/TLS record…
  • Purchase Order Printing

    When I print the purchase order it does not show the item description on the purchase order. How do I fix it to show the description on the purchase order? Thanks
  • Payroll email location in files

    So. I have a client who wants just a simple Crystal report to print the employee and the email address used for their DD stubs. I find an email field in PR_Employee, PR_EmployeePIIWrk, and PR_EmployeeDocuments. I have setup a report that just dumps…
  • Invoice total and Final balance due on AR invoices don't match

    Hello everyone, I'm hoping someone will be able to help. Our AR invoices have an additional section at the bottom, beneath the Invoice Total, showing payments/credit/discounts applied, with a Final Balance Due. That way, once someone pays the invoice…
  • Silent ODBC on terminal server

    Hi All, I am struggling with this issue. Everything I read says it should work this way but it does not. Client is on Sage 2017 Standard. I created a report that uses a silent connection. It is 64bit and I have set it up as a System DSN. Works fine…
  • Unable to Verify SMTP Connection -- GMAIL

    Good afternoon, I have searched all related topics and am still having issues with setting up paperless office emailing. I am using a GSUITE SMTP Relay. I have used Captcha to allow access to apps, as well as allowed access to less secure apps…
  • Job Cost Report Showing Mark-Up Labor and Contractor's Fee

    We have been looking for a report that will show the total job cost including labor cost at the marked up rate and contractor's fee for bid and time & materials jobs. Is there a report that will show those numbers? The only ones I have been able to find…
  • Payroll deductions

    Deductions are automatically calculated but at times when an employee is on vacation, deductions are not calculated for that week for that employee. They are entered manually next pay period in addition to the automatically calculated deductions. What…
  • Paperless Office Output Different than Printed Invoice

    We are planning on beginning to email invoices and I have been testing this in a test company code. I have an invoice form that I have modified that we have been using without issue, when I print the form it looks perfectly fine. Some of the sections…
  • Business Insights Reporter Wizard Payroll Hang

    I am trying to create a new report through the reporter. When I give the report a name and choose where it will be in the reports it puts me to the next screen where I should select a template (Landscape, Portrait, Shipping Label.) At this point no matter…
  • Emailing invoices

    This may be a dumb question, but emailing my invoices have been working terrific and have not had a problem with it at all and was just stuck on one thing. I am having trouble with one email address that keeps getting sent back to me as Undelivered Mail…
  • MAS90 and Excel 2013

    Can I use Excel 2013 with MAS90 version 4.5? We are upgrading to the current Sage 100 version, but I need to replace my computer before that is scheduled. Thanks for your help!
  • Loss of Internet while emailing pay stubs

    We lost our internet connection while emailing pay stubs. It is back up now. However, when I go into Paperless office stub viewer the pay stubs are marked with a "P" for pending. How do I resend the pending stubs? When I highlight a pending stub the electronic…