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  • AR Invoice with negative balance

    I have an invoice that shows to have a balance of $5,382.38. When I try to apply the payment in the cash receipts function, the balance shows as -$10. I don't get it. How can I fix this? I don't see any credit memos.

  • When two people are posting simultaneously, our reports sometimes get swapped

    I've run into this issue occasionally for at least the last couple of years. Say, for example, that I'm posting a batch of Invoices in Accounts Payable while my coworker is posting a batch of Cash Receipts Entries in Accounts Receivable. I post my batch…

  • Unable to edit order line and tax amount

    Hello I am trying to edit a existing sales order using BOI,... i am able to make header level changes but when i am trying to change line level data ( ie: item code) a new line is getting created.... And when i am trying to add a new line and over…

  • Commission edit register update and a salesperson link didn't update. What do I do?

    All the amounts were correct and when I printed and updated the commission register I saw 1 salesperson whose vendor link was not updated. Will is transfer to AP ? How can I correct this? I manually updated his link in salesperson maintenance, but how…

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