• Sage 100 very slow over network

    We have Sage 100 Enterprise at the company I support. Performance directly on the host server is lightning fast, but on client PCs over the network it is painfully slow, especially when printing to paperless and opening Adobe Reader. I have followed every…
  • Persistent connection to Sage BOI with PHP?

    Our company is working on a locally hosted PHP web-server that connects with our local Sage 100 instance for our internal use. So far it's working pretty well, but it takes about 10 seconds to open up a session in Sage 100 with the BOI and execute a script…
  • PLDONGLE.DLL is empty and the download has been aborted.

    Trying to register in license manager and getting this error: Error: “The download file (PLDONGLE.DLL) is empty and the download has been aborted. Please check that your internet connection is functioning correctly." I have checked all the environmental…
  • Connection failure to host: [TCP]<server>:<port number>:NODELAY;STREAM

    Hello all..We recently upgraded from Sage 2018 Advanced to Sage 2021. As part of this process we also spun up a new Windows Server VM (one the same Hyper-V host as the 2018 installation). The old server is running windows 2008 R2 and the new is server…
  • eBussiness webservices error after install and setup.

    My client has a test site with a test copy of sage 100 2018 Standard with this website working fine there. When we installed it on the live server and configurated it we are getting HTTP error 503. The Service is unavailable on trying access anything…
  • sota.tmp is becoming blank sota.ini file

    Hi, I've been getting multiple complaints regarding a "No servers available" error when users attempt to start Sage 100 2020 After doing a little research, I found that it's due to the sota.ini file becoming blank for seemingly no reason. I've already…
  • Connecting to local Database from remote web server

    I am trying to connect to my local Database from the webserver but i get Fatal error : Call to undefined function odbc_connect ( ) in -/-/-/7001238/ web / s / sage2 . php on line 15" Any help on how to fix issue. Here is the code i used to connect…
  • Slow Performance

    I upgraded our company to a new file server (windows server 2019) and Sage 100 Standard 2020 from server 2012 and Sage 100 2017. The performance of sage 2020 on server 2019 to clients is horrible. Sage hangs constantly and takes forever to process batches…
  • Direct Deposit Size and Performance

    We have a client that noticed that the size of the direct deposit stub files increased from ~4kb in Legacy to ~46kb in Framework. They have over 200 employees so this is adding a significant amount of time to the direct deposit stub creation and emailing…
  • Sage will not open

    When I try to open SAGE i get the following message: A Business Desktop has already been started for this workstation. I have restarted my computer twice. This seems to be happening to all of our desktops that have SAGE on them. Any suggestions?? Thanks…
  • Need MAS90 remote Access in 2020

    Hello, I'm not familiar with MAS90 but my company is very small and working on an old version of MAS90 for Windows. Is there a way to remote access from a laptop at home? A previous employee was able to dial in several years ago, but we don't use dial…
  • MAS 200 connection disappears

    This is an old (yes very old) installation of MAS 200. The server is running on a Windows 2000 SP4 system. We have head office using MAS locally and 5 branch offices connecting via VPN connections. We have one branch office where all users report that…
  • Sage 100 Workstation closes after 30 minutes on fresh reboot.

    Having a weird issue with Sage 100 2017 Advanced workstation. We tell our users to reboot their PCs at the end of the day. If they do, when they log into Sage in the morning, their Sage 100 workstation, any modules they have open, will force close…
  • Will migrating our database to an SSD speed up the Application?

    We are currently wonder what the best bang for our buck would be in terms of upgrading our server to allow quicker reports, faster database upgrades, and less chance of the drive failing. I have proposed that we switch our 4tb HDD to a Samsung 4tb…
  • Sage 100c internet access

    Have a situation where internet access is null to extremely limited. Can Sage 100c function without the internet if it's an on premise install? I see that 100c may require internet for licensing but can't find anything else on the topic.
  • Sage 100 and RemoteApp works for one user, but does not work for another

    We are using Sage 100 on Server 2016 domain environment. We configured Remote Desktop Services and RemoteApp on server and successfully published Sage. Everything was done according to this instruction. https://support.na.sage.com/selfservice/viewContent…
  • Sage 100 ERP 2014 not responding

    It's been about a month now that my customer is getting a "Sage 100 ERP (Not Responding)" problem. Which was running on a Windows 2008 R2 server with Sage 100 ERP Version 2014. The only fix would be to restart the server and it would work for a few minutes…
  • Speed connectivity improvements with Sage 100c

    My client's biggest headache is that he can't connect to his on-premise Sage 100 through their internal wi-fi or at home through a VPN. It is so slow, it doesn't work. He wants to know if Sage 100c would make this connection possible? I told him I didn…
  • TMP files not deleting automatically, disrupting reports.

    Hello everyone, I'm the IT admin for a small company that uses Sage 100 2017 Advanced. We upgraded to a new server in October and installed the new release on the server and workstations. I'm not very familiar with Sage itself, so pardon me if my question…
  • Remote connections multiple locations

    I have a customer with 2 remote locations using Sage 2018 sp3 Advanced. All users at one of the remote locations connect to the terminal server and run fine. A single user from the second location (they only have 1 user) always gets a prompt from…
  • Sage 100 works, and then it stops working. No valid servers found or Sage 100 ERP is not set up properly

    We have Sage 100 installed on a remote desktop server. It's been working for a couple of months, now every 2 or 3 days, the Sage 100 client stops working and I get one of two errors. It says either "No valid servers found" or "Sage 100 ERP is not set…
  • Multiple SMTP connections each email

    FormerMember
    FormerMember
    I have had users complaining that Sage 100 takes a long time to send emails. We use our own sendmail server as an email server. Upon investigating the logs on the server I noticed some strange behaviour from Sage 100. According to my logs it opens an…
  • Sage100 Application Server closing randomly

    This started today around 1pm. We are running Sage100 Premium. One of my users received an error while printing that the handle was invalid, then the application server stopped (we are using the application server and NOT the service). Started it again…
  • Sage 100 Stability and auto-negotiate setting on network cards

    I am hoping someone else out there can chime in with some additional information. I have a customer who had a network switch failure and their It company supplied them with a loaner. After the loaner was in tasks that open a large number of files/channels…
  • Explore will not open on my new computer

    Hi I just got a Windows 10 computer. I cannot pull any data with Explore now...our Sage contractor has helped us connect Explore in the past but she swears she "isn't doing anything." She says she is "just clicking around." Anyone know how to activate…