• User is unable to print from Sage 2022

    A user of ours has recently been set up on a newly refurbished device. Device is on Windows 11 While logged into Sage 2022 they can drill down to specific location but when trying to print or preview the get the following alert "The database login…
  • Sage 2018 and Fixed Assets 2023

    Just upgraded Fixed Assets to 2023 for a client and they are still using Sage 2018 (in the process of upgrading to 2023 just waiting for a new server) and now they cannot print in Sage or in Fixed Assets. Getting this error. Report file C: ProgramData…
  • error #47 substring reference out of string in Sales Order

    we are attempting to delete a SO. we have successfully done so to other SO but this one item gives us an error #47 Substring reference out of string and we are unable to do anything.
  • Unable to Verify SMTP Connection -- GMAIL

    Good afternoon, I have searched all related topics and am still having issues with setting up paperless office emailing. I am using a GSUITE SMTP Relay. I have used Captcha to allow access to apps, as well as allowed access to less secure apps…
  • Connection Failure to host:[tcp]servername;port;NODELAY;STREAM

    Hello, We are currently running Sage 100 ERP (as application, not service) and have been having issues. Recently, the users are intermittently receiving an error stating: Unable to Connect to Server. The server "servername"is reachable, but it…