• Can't Add New Product Codes in Item Maintenance

    When we enter a new item code into "Item Maintenance," it used to create a new product in the system. However now when we enter a new product code, everything goes blank, but it says "NEW" right by the Description (as it would do before). Everything else…
  • Can users have access to delete Customer Contacts without granting access to delete Customers?

    It seems like when I remove the ability to delete a customer record (via Role Maintenance) it also removes the user's ability to delete the customer's contact records. Is there any way around this so I can have users delete contacts but not customers…
  • Electronic Delivery Message Maintenance - Message not sending with emails

    FormerMember
    FormerMember
    So we finally set up our email feature and after some tweaking emails now send perfectly fine to our customers. Our issue is that in the EDMM module where we create a default email message, even though a message is saved when we send electronic invoices…
  • Purchase Orders

    I've noticed that if we fill in the Work order/sales order fields after creating a purchase order that when we then look at the item we just purchased it does not reflect in the Quantities section on the main tab that there is anything on a Purchase order…
  • Item Maintenance Fields-Tab 6

    I am having difficulty getting our items in item maintenance to show up on tab 6 under Sales Orders and Work orders appropriately. Am I missing a setup somewhere to make this work for all items? It works when we create a purchase order...
  • Sage 100 v2014: Merge Customer Data

    Is there a way to MERGE Customer accounts (data) in Sage 100 v2014? Example: We have two customer accounts, same customer and want to merge the data and sales/invoice history. Any input would be greatly appreciated! T. Helm
  • User Limit exceeded (no topic in base Knowledge)

    Hello We just Update from sage 2013 to a 2016 Version, But now I am getting a message " User Limit exceeded" I did try the base knowledge but I could not fine any topic about this message. If you have any suggestion please let me know Thank you…
  • Assign Form Code by Customer

    Is there a way to assign form codes (invoices/picking sheets mainly) to different customers or customer types? We're considering upgrading to Sage 100 2016 and am wondering if it is a feature. I have seen some comments that it's available in other Sage…
  • how to import ship zone under shipping rate maintenance?

    how to import ship zone under shipping rate maintenance for Sage 100 V4.5 Shipping Code already set "Actual" under Sales Order, item has it's own item weight, want to set up everything in the right place to do a calculation on freight for the sales…
  • Sales Order Management - Best Practices

    We are in the process of an overhaul of our sales / production processes, switching from a made to order on production items, to an inventory management view. Previously, our sales order and job hard files were one in the same, we will now be splitting…
  • Setting up Remote Desktop users - searched but could not find

    I am setting up 4 users to remote into my server to access Sage Mas 100. I know there is a way to have them log in and have the program start automatically, but I can't seem to find it. Can anyone help? See below image...i need help figuring out what…