• Change Zip Code in A/R Account-Zip Code doesn't exist. Zip Code is in Library Master Setup

    Sage 100cloud Standard 2020 Ver. 6.20.0.1 (Zip Code in question 95037-Morgan Hill, Ca) When I attempt to change the zip code for a customer in the A/R Customer Maintenance module, I receive a message: Is this a new Zip Code? When I select No…
  • User Won't Stay Locked

    I have a single user in our system that no longer works with us. I go into User Maintenance and Click the check box to Lock the account and the date in the upper right fills in with today's date for account expiration. I click accept. Then as soon as…
  • Can't Add New Product Codes in Item Maintenance

    When we enter a new item code into "Item Maintenance," it used to create a new product in the system. However now when we enter a new product code, everything goes blank, but it says "NEW" right by the Description (as it would do before). Everything else…
  • Payment Center Available When Security Event Unchecked?

    We installed 2019.2 and payroll 2019.4 in a test environment. There is a new security event in Library Master - Allow User to Access Payment Center. One of our customers set-up a new role and did not assign this security event. However, the Payment…
  • Electronic Delivery Message Maintenance - Message not sending with emails

    FormerMember
    FormerMember
    So we finally set up our email feature and after some tweaking emails now send perfectly fine to our customers. Our issue is that in the EDMM module where we create a default email message, even though a message is saved when we send electronic invoices…
  • Purchase Orders

    I've noticed that if we fill in the Work order/sales order fields after creating a purchase order that when we then look at the item we just purchased it does not reflect in the Quantities section on the main tab that there is anything on a Purchase order…
  • Item Maintenance Fields-Tab 6

    I am having difficulty getting our items in item maintenance to show up on tab 6 under Sales Orders and Work orders appropriately. Am I missing a setup somewhere to make this work for all items? It works when we create a purchase order...
  • User Limit exceeded (no topic in base Knowledge)

    Hello We just Update from sage 2013 to a 2016 Version, But now I am getting a message " User Limit exceeded" I did try the base knowledge but I could not fine any topic about this message. If you have any suggestion please let me know Thank you…
  • how to import ship zone under shipping rate maintenance?

    how to import ship zone under shipping rate maintenance for Sage 100 V4.5 Shipping Code already set "Actual" under Sales Order, item has it's own item weight, want to set up everything in the right place to do a calculation on freight for the sales…
  • MAS200 v 4.4 Library Master Paperless Office smtp

    In company maintenance we set up the email and smtp for sending out electronic invoicing per Paperless Office. We have used the same smtp address information for a couple years. Suddenly we get the following error. (see bottom of message). I can send…
  • Setting up Remote Desktop users - searched but could not find

    I am setting up 4 users to remote into my server to access Sage Mas 100. I know there is a way to have them log in and have the program start automatically, but I can't seem to find it. Can anyone help? See below image...i need help figuring out what…