• how to change subsidiary type in existing GL account

    I forgot to select "departments" as the subsidiary type in a GL direct cost GL account. There has already been activity so it won't let me change the subsidiary type. How to I fix?
  • Check Customer Balance while Backdating

    My company has two departments, the main account dept are doing a process called Backdating. While they do this, another department is doing customer lookups for their current balances. The issue is when the main Account Dept is doing the backdating;…
  • Chart of Accounts issue

    When I want to add new account, this message showing that, account 11111111 my AccID does not match the format of the Structure Code ACC selected. This message why showing, my accounts length is 8.Can anybody know about this type problem.
  • Deleting main accounts in G/L

    As I understand it, if I change the "active" status to "delete" on a GL Main account prior to closing the year, the account will be removed once I complete the year end process. If I do that, do I lose the history too? Many of these accounts have not…
  • Can't Add New Product Codes in Item Maintenance

    When we enter a new item code into "Item Maintenance," it used to create a new product in the system. However now when we enter a new product code, everything goes blank, but it says "NEW" right by the Description (as it would do before). Everything else…
  • Delete Budget Code with Activity

    We have revamped our naming convention for "budgets". I want to delete the old budget codes. I went into General Ledger, Setup, GL Options, "Budget" tab. When I click on the old budget name I want to delete, I get a message that states I cannot delete…
  • Electronic Delivery Message Maintenance - Message not sending with emails

    FormerMember
    FormerMember
    So we finally set up our email feature and after some tweaking emails now send perfectly fine to our customers. Our issue is that in the EDMM module where we create a default email message, even though a message is saved when we send electronic invoices…
  • Purchase Orders

    I've noticed that if we fill in the Work order/sales order fields after creating a purchase order that when we then look at the item we just purchased it does not reflect in the Quantities section on the main tab that there is anything on a Purchase order…
  • Item Maintenance Fields-Tab 6

    I am having difficulty getting our items in item maintenance to show up on tab 6 under Sales Orders and Work orders appropriately. Am I missing a setup somewhere to make this work for all items? It works when we create a purchase order...
  • User Limit exceeded (no topic in base Knowledge)

    Hello We just Update from sage 2013 to a 2016 Version, But now I am getting a message " User Limit exceeded" I did try the base knowledge but I could not fine any topic about this message. If you have any suggestion please let me know Thank you…
  • GL Account Structure Change Not recognizing Accounts

    We added a third segment to our GL account structure using the wizard, We went from AAAA-AA to AAAA-AA-AA. After the change was completed we can pull reports etc and see the accounts but any time we try to enter anything into the GL it says "this account…
  • how to import ship zone under shipping rate maintenance?

    how to import ship zone under shipping rate maintenance for Sage 100 V4.5 Shipping Code already set "Actual" under Sales Order, item has it's own item weight, want to set up everything in the right place to do a calculation on freight for the sales…
  • Anyone have a solution to delete a GL segment?

    I see that I could do it this way, but there is a limitation. Here is what I would do if I was to delete the last segment: 1) Export GL_Account to Excel/csv 2) Remove the last segment in the Excel sheet. 2) Use Data File Display and Maintenance…
  • Setting up Remote Desktop users - searched but could not find

    I am setting up 4 users to remote into my server to access Sage Mas 100. I know there is a way to have them log in and have the program start automatically, but I can't seem to find it. Can anyone help? See below image...i need help figuring out what…