• automate - 300+ customers need to be autopay a few days after the invoices go out.

    I have a client that bills once per month. I want to export the customers that have a checkbox I created that states yes, along with that month's invoice balance to auto-pay credit cards. 300+ customers need to be autopay a few days after the invoices…
  • Error when adding a new credit card - Already used this customerID

    Hi! So my co-worker tried to add a new credit card to a customer account, and received this message "Already used this customerID". As a test, we added the card to a different customer, and had no problem. I reached out to the credit card processor…
  • Can I get more that 2 people into a Cash Reciepts batch for entering Credit Cards during the workday?

    I am running Sage 2021 and have managed to get two people into the same batch for doing Credit Card transactions with Paya. Any attempt to add a third person will not work. What is the preferred method for allowing users to run a stored card for a client…
  • Void credit card authorization on sales order

    Several versions ago we were able to void a credit card authorization on a sales order but haven't been able to get it to work on Sage100cloud Advanced 2019 Version 6.10.2.0. We are using Paya. I have confirmed that the Library Master, Security settings…
  • Need support for quarterly and year end closings. Sage 100 with Job Cost

    We are network cabling contractors using Sage 100 with Job Cost and lost our Sage 100 support person. We have a CPA, but need someone for quarterly/year end closings. Located in Orange County, CA near John Wayne Airport. Any referrals would be appreciated…
  • Sage 2013: You do not have sufficient rights to override the credit card information... and you cannot process a credit transaction greater than $.00

    I have an administrator account and I do all of my work in a regular user account that I set permissions with, which tend to be the same as other people in my company, so others can use my account without any concerns. There's a new error in Sage as…
  • PO for Inventory but was paid with credit card

    A PO was issued for inventory items. There were received and have been paid with a credit card. How do I clear the PO? I need to invoice something so the PO closes. I can't invoice it, since I've already paid for it with a credit card. Thanks! …
  • Sage Exchange # of Days to Card Expiration

    We had an order that would not process because the credit card was expiring in 17-days. Is there a setting that is triggering this and can it be changed or shut off?
  • How do you process credit card refunds for a closed invoice?

    We have an issue where we have a completed invoice that was paid for and the product was shipped, and now the customer wants to make a return and have the funds credited back to their card. This seems pretty common scenario but is one that is rare for…
  • Level 3 Transaction approvals through Sage Payment Solutions

    It has come to our attention that some of you are struggling with getting your Level 3 credit card transactions approved when using Sage Payment Solutions and Sage 100. In order to ensure your success, here are a couple of things you will want to remember…
  • Sales Order Repeating order - Automatic Credit card authorizations

    I have a task to setup a AUTO SHIP process by which a customer can setup a standing order that will ship each week, or month or ? When I run the auto generate order selection it will generate the order but will it also automatically charge the credit…
  • Perform Credit Card Processing unchecked but sales journal error message unauthorized cc transaction

    We run a repetitive invoice which includes credit card information. When we run the sales journal we uncheck Perform Credit Card Processing. The sales journal errors out and indicates that an unauthorized credit card transaction was found. Any thoughts…
  • Authorization expired message

    We just started to use the Sage Payment Solutions within our Sage 100. One sales order we entered the cc information, designated it as a deposit - pay balance and authorized the card....we received an author. code. I double checked the transaction in…
  • Error message when posting credit cards to a sales order

    I am incurring an error when trying to post a credit card to a sales order - File "memory" not found. Anyone know what this is about and how to resolve it? Sage MAS 90 4.50.2.0