• VI Job for Inventory Adjustments

    Hi there, I hope you can help me. I created a job to import data for a positive inventory adjustment, and I need to specify the unit cost. We are using Scanforce multi-bin software, so we also need to specify the bin and lot. The issue is that the job…
  • RETURN AND ALLOCATIONS

    I don't work in shipping but I had a shipping question brought up to me. We have a customer that placed a rather large order. They notified us that they made a mistake and ordered too much of one item. To avoid a ton of work, I did a return of just the…
  • Reopen a Completed PO

    Is there a way to allow non-Admin Sage 100 users the ability to Re-Open Completed PO's? Quite often we get late Invoices or additional quantity received after the PO has automatically been changed to Completed status, due to 10% Completion rule or that…
  • Change On-Hand quantity in multi bin location

    Can anyone please help me in editing the on-hand quantity for this location in sage. Tried editing it from Item Inquiry but it is not working.
  • Edit Sales Rep on Invoice Sage 100 (MAS90)

    I would like to change the sales rep assigned to an invoice. I see that the field is open if I go in through AR/Invoice Data Entry/Adjustment (similar to making a due date change) It doesn't appear to actually change the sales rep assignment. Has anyone…
  • Error 36 In Physical Count

    I am trying to take a physical count of a few new items I recently imported through VI, not sure why I am getting this error, items seem pretty basic. Don't see any other instances of the same error in the forums.
  • Updating BOM Cost Amounts

    I am new to Sage and in over my head as our former controller left without any transition. I would like to update the Labor and Overhead rates in our BOM module. We have about 400 products that have varying cost components, but all have labor and overhead…
  • How to clear OCIP cost

    What is the best way to clear OCIP/CCIP costs? I have received retention less OCIP charges. This is the amount showing as an open amount in the Net Due in A/R invoices grid.
  • PM Work Ticket (Estimate/Quote) Material tab line cost update post creation without deleting and readding of lines

    PM Work Ticket (Estimate/Quote) created with steps and materials. New item pricing for IM module input due to increase from vendor a few days later. Go to WT post creation and old pricing remains in Estimate. How can we trigger an update to Materials…
  • Sales order issue

    Hello, I have been having problems with an order. Item #SLM5025 is the problem child. The system would not allow me to change the line to ship out of 000 from 600. I would get an error message saying that an item code is required, When I open the Sales…
  • Restore deleted PO

    Hello, Is there away to restore a deleted PO?? I can see it in PO history so can it be made active again.. Thanks for any help
  • How do I apply a check from a Vendor to remove credits on the account

    I am trying to apply a check from a Vendor because we closed our account and will no longer be buying from them. We had a credit on the account, so the vendor sent us a check. How do I remove the credits on the account so I can make the Vendor inactive…
  • Historic tax rates for EPSLS and Sick to correct data entry error

    Hello, We just discovered that 2 hours of Sick time were entered as EPSLS on a paycheck in first quarter of this year. According to Sage Payroll Tax Updates , there haven't been any tax rate changes in California or Federal since 01/01/2022. We're hoping…
  • Can I change the bank code?

    Can I change the bank code for an ACH payment that was made? It was booked into the ACH account but it needs to be moved to the operating account. Is this a possibility?
  • Pre Payment

    When a customer over pays and a pre-payment is created, is there some type of document created that I can send to the customer reflecting this?
  • FINANCE CHARGES

    Can someone tell me how to remove finance charges from a customers account? I will say upfront that I have been in sales for many years and was recently given AR with no training so I am learning as I go here... I did go in and turn off finance charges…
  • Changing dates causing problems

    So we use Sage 100 clients on local network but all remote users connect to a Terminal Server and run Sage client from there. When remote users try to change a date it seems like any module the calendar never pulls up but greys out all the fields and…
  • Customer Balance

    Not sure what to even look up in KB to undo/solve the problem. A customer has a balance due on an invoice on their statement that should have been completely paid. I applied check payment to a customer invoice but it only applied the $1.50 discount…
  • Outside Process PO

    I'm new to Sage. In my previous company, we would send out products to be silkscreened. Example: Blank Cup (Part A) gets sent out, supplier prints an image on the cup, and sends it back (Part B). When we generate an Outside Process PO to the supplier…
  • Serialized device floating in limbo.

    I was in the middle of Transferring two Serialized Devices from one Warehouse to another. While in the middle of this sage crashed. Now when I go back in the devices still say they are in the same warehouse but they are not available. How do I fix this…
  • WIP was turned off and it affected our GL postings. Is there a way to fix these without looking at each S/O Journal?

    Currently we use payroll for expensing the labor expense on our setup. There was an automatic offsetting journal entry that would zero out the expense for the labor transactions added to an S/O. When WIP got turned off the offsetting transaction for the…
  • Delete or reverse a JE

    I am new to Sage and need to delete a couple JE's that were in the previous (March) period-I have figured out how to reopen the period- however only 1 or 2 have deleted-the others tell me that they can't be deleted until all information is removed from…
  • Adjust Customer PO#

    Is there a way to adjust a customer PO# once an invoice has posted? I have worked through the steps on adjusting an invoice and it will change the PO number when you are in invoices and looking at the customer PO# but on the actual invoice it is not modified…
  • Perfect reversal of transaction using Return of Goods.

    When we receive orders from certain vendors, it credits the prepaid inventory, like so: However, when we return the order using the Return of Goods Entry, this is how it returns the order: The Prepaid inventory should be debited, not these accounts…
  • Debit Memo/Credit/Invoice

    Is there a way of creating these without automatically notifying the customer? Sometimes we are working with a company's accounting dept to make adjustments etc but then their shipping department gets a notification from a DM and they call confused as…