• AP Aged Invoice line doubled the amount

    I am trying to correct some dating issues between transaction date and invoice date being in different years. I went through AP-Invoice Data Entry, using the incorrect date, and used the same invoice number with a negative amount. Then I re-entered the…
  • AP and Cash issue - An invoice was paid once by check and a second cash ACH sent after the check didn't clear, then the vendor refunded the overpayment

    We paid an invoice three months ago by paper check for say, $100. The check didn't arrive to the vendor, and so we then paid the invoice by ACH for $100. The ACH cleared, and then they also received and cashed the check. When the vendor realized they…
  • the update was interrupted. select the journal program to continue the update

    I have a client that gets the message 'A file is in use by another task. Update will continue to retry until record "" is available' when trying to print the Invoice Register in AP. There is no one else in AP. If you shut down and go back in you get the…
  • How to reverse AP check/electronic payment against 1 of 2 invoices

    We are on Sage 100c Advanced v2019.2 We electronically paid 2 AP Invoices with 1 E-payment. The second invoice should not have been paid against this vendor. When we go to reverse payment, the total amount can't be changed to reflect only the 1 incorrect…
  • Unselecting invoices to be paid

    Our bookkeeper passed away last week, I was trying to pay Friday checks, I accidently selected checks I did not want to pay, is there a way to unselect them. I have not printed checks. I am not sure what category or subcategory to choose. I am new to…
  • AP Check voided using the wrong date.

    We accidently voided a few AP checks using the original issue date instead of the current date (the GL posting date is correct). What affect does this have on our financial reports? Should we reverse the void and re-enter using the correct date?
  • How to deal with Vendor Credits on Prepaid Purchase Orders

    We regularly import products from overseas and prepay 100% of those purchase orders. Sometimes we end up changing items, leaving us with a credit with that vendor. They typically apply it as a credit on future purchase orders. What is the best practice…
  • Need support for quarterly and year end closings. Sage 100 with Job Cost

    We are network cabling contractors using Sage 100 with Job Cost and lost our Sage 100 support person. We have a CPA, but need someone for quarterly/year end closings. Located in Orange County, CA near John Wayne Airport. Any referrals would be appreciated…
  • Paid invoice not showing in transactions or history

    I have discovered that I have some invoices that have been paid, but the invoice is no longer showing up in transactions or history. The payment is there though. I'm not sure what happened but it puts my expense GLs out of balance. What could have happened…
  • RECIEPT OF GOODS INVOICE - SAGE 100

    For some reason quite often when i do a receipt of goods invoice a few days later the invoice shows for $0 with lines "0" invoiced. I do multiple invoices in batches and i always make sure that the quantity being invoiced matches what we received and…
  • Sage Check AP Register Error

    Hi, I split a check through Check and Electronic Payment Maintenance, printed check, and when up- dating the Check Register, I ran into an error “A General Ledger account is missing for a division number. Division 00". The check register will not update…
  • AP invoice posted with wrong invoice date

    We have several AP invoices entered with the wrong invoice dates (dated 11/30/2025 instead of 11/30/2020). The GL posting date is correct. Some of these invoices have been paid. What is the best way to correct this? I am using version 2018. Thank…
  • in use by another user_Manual check and payment entry

    Hello, Nobody use below t ransaction (#A000815 N ). But Sage100 said 'Record(A000815 N) is in use by another user' as shown below. I would be grateful if someone let me know. Thanks!
  • Why can not see bank balance?

    There is only one bank code on my Sage 100. Cash receivables and payables have been recorded on the system and I did bank reconciliation. But I do not see any balance of cash receivables on the GL balance sheet. I would be grateful if someone…
  • Pay Invoice with Loan Disbursements

    Is there a way to pay a vendor invoice with loan disbursements? Previously, I've just done journal entries (debit expense/fixed assets - credit loan) but I'd like to be able to track the invoices under our vendor's profile. I suppose I could pay the invoice…
  • Changing a Vendor on cleared credit card entries

    Can you change the vendor on a cleared credit card entry? Discovered several entries were posted to the wrong vendor via credit card posting. Can i go back to those entries and change the vendor? i see i can change it at the job cost level, but when i…
  • P/O Receipt of Invoice Memos update to A/P Invoice History

    Desire to attach PDF of Invoice paperwork to Invoice when Raw Materials are received. In P/O Receipt of Invoice, there is no Memo icon for Invoice Number. Per Sage Support, you can not create a Memo for the Invoice while in P/O and it flow through…
  • Deposit payment

    How to enter a deposit payment without applying an invoice?
  • Accounts Payable Question: Invoice of $10.00 but we paid 11.00. How do I enter this to show the credit?

    Our accounts payable person is asking how to resolve an issue that should be simple, but I'm not sure how to resolve it. In simplistic form, we entered an invoice for $10.00. We paid $11.00. Sage won't let us enter a payment of 11.00. How do I pay…
  • Why would accounts Payable occasionally reuse check numbers when printing on blank check stock?

    When running checks using blank check stock in accounts payable, we've had it to either skip a check number or go back and reuse check numbers. I am baffled as to why this happens? Would recalling another payment that is not a check itself cause the…
  • Reinitialize Open Invoice File

    I have a unique situation where Sage 100 was used 3 years ago and then they moved to another ERP. Now 3 years later they are moving back to Sage 100 and I have upgraded them to Sage 100 2019. I migrated their company that they used 3 years ago because…
  • Is it possible to print AP checks by batch? Or is there a different solution?

    Our client enters their AP Invoices by batch. They also want to Select and Print their checks by batch. When I go to Invoice Payment Selection, by batch is not one of the choices. Is this possible? I cannot seem to find this option and am wondering what…
  • Applying A/P credit memo to the correct GL

    We have an item that was sent by a vendor as a replacement for a previous item. Someone in the office decided that it needed to be accepted into inventory and ended up creating an invoice in that vendor's file, when it was meant for a customer and should…
  • AP Invoices not showing in Invoice Payment Selection

    When opening AP > Check Printing & Electronic Payment > Invoice Payment Selection we are expecting to see many more invoices available in the selection list. We select the following options: We see about 25 invoices listed when we click select. However…
  • Cancelling Payment Batch

    FormerMember
    FormerMember
    I created an EFT payment batch, posted it and now want to cancel it. The open batch is still in the G/L. I'm wondering if I can just delete the batch in the G/L? What are the implications because I technically paid it, but didnt' actually send the funds…