• Aatrix Viewer error "Error Initialzing"

    2021.2 upgrade from 2017. No one on any workstation NOR the server can run an Aatrix form. (Any form). I have uninstalled, reinstalled, installed for the first time where no one had ever accessed payroll before, manually updated from Aatrix's website…
  • Need support for quarterly and year end closings. Sage 100 with Job Cost

    We are network cabling contractors using Sage 100 with Job Cost and lost our Sage 100 support person. We have a CPA, but need someone for quarterly/year end closings. Located in Orange County, CA near John Wayne Airport. Any referrals would be appreciated…
  • Processing payroll in future year

    I have a client that will need to process payroll in 2021 before they close 2020. I've tested this in PR 2.20.2.0 and it allows me to post the payroll but the Aatrix W2 for 2021 says there is no data. The 2020 W2 is correct as are the reports that I verified…
  • Certified Payroll Report via Aatrix

    I have a client that is using the Certified Payroll Reporting in new payroll - 2.20.1. When they get to the report in Aatrix, there is no employee information or Job Information. Also, it looks like you can get to previously filed reports, but there is…
  • ***eFile Deadline for Aatrix "COMPLETE SERVICE" EXTENDED**

    If you choose to eFile using Aatrix “COMPLETE SERVICE” option for W2 or 1099 forms they have extended their deadline to February 2 nd at 8am CST to guarantee employee or recipient copies to be mailed and postmarked on Monday, February 2 nd. https…
  • ETR Efiling W-2 grid Box 12 Code D amount total does not match Box 12a on W-3 figure

    Efiling through Aatrix, Box 12 Code D total for all employees does not match what is in W-3 Box 12a. The amount in the grid is more than what is on the W-3. Anyone experienced this issue? Thanks
  • How to get Aatrix to print only employees that have a specific local from a pool of total W2s

    Anyone? How to get Aatrix to print only employees that have a specific local from a pool of total W2s Background . I have 50 employees that will have W2 printed for them .. all employees work in Ohio (so Ohio is fine) .. 20 work in Cincinnati…