• Customer activity report

    Is there a report that will show a list of customer invoices and the payments + credit memos applied against it? We have a customer that is constantly trying to re-use credit memos. Thanks for your input!
  • How to record a wire transfer in AR

    How do you record a wire transfer from a customer in AR? In AP there is the selection drop down for Wire Transfer, but not in AR. I read if we use ACH/Credit Card, it doesn't post to BR. So do we use Cash and if so, how/where do we enter the long 15 digits…
  • automate - 300+ customers need to be autopay a few days after the invoices go out.

    I have a client that bills once per month. I want to export the customers that have a checkbox I created that states yes, along with that month's invoice balance to auto-pay credit cards. 300+ customers need to be autopay a few days after the invoices…
  • Reverse a Prepayment

    A prepayment was incorrectly made, and due to some confusion was also entered in negatively so it shows up as a positive number in the aged invoice report. Is there a way to delete a PP or reverse it? This is on the A/R side. Thank you.
  • Moving an overpayment from one customer to another

    I have a customer that has about 10 different divisions in different states. I received a few checks today , and while applying payments i accidentally over received in one account. So now that account shows -$239.40 , however i need that to be transferred…
  • Credit memos and open invoices in SO module

    I created two credit memos in the SO module and noted that they should apply to two specific invoices. However, the invoices had already been paid. Now the customer wants to take these credits against a different invoice. When I go to cash receipts entry…
  • Utility to clear $0 invoices off all AR customer accounts...affecting data in alerts & reporting

    We have numerous $0 invoices in each customer AR account for items like samples, literature, etc. This is our way of tracking these materials. Recently, we began using bolt on programs for alerts and reporting. One report will send an alert for each customer…