• Is there a facility within Sage 100 A/R to document or log customer communications by past-due invoice?

    We desire to document customer contact/communications regarding specific past-due invoices in Accounts Receivable. Is there a facility to do this at the invoice level? Frequently, we receive verbal confirmation from a customer that a past-due invoice…
  • Moving an overpayment from one customer to another

    I have a customer that has about 10 different divisions in different states. I received a few checks today , and while applying payments i accidentally over received in one account. So now that account shows -$239.40 , however i need that to be transferred…
  • Credit Rebates to Customers

    We are running a program were the customer at the end of the month receives a rebate on how many systems they sell. We have been putting this in as a credit on the customers account. Now that we have a fair amount of customers on this program we have…
  • Change Ship to address on an already posted invoice

    Is there a way to change the ship to address on an already posted invoice without deleting and re-entering the whole invoice? I need to make the ship to match the other documents for an international shipment. Any insight would be helpful... I am leaning…