941 reports and W-2

The update 5.20.3.0 won't let me add the federal 941 and W-2 printing options

  • I'm not sure I understand the issue. Have you installed the 2015 IRD? When processing tax forms in eFiling and Reporting, you must continue through the steps until you get to the screen that has a print button and an eFile button. Is there an error message?
  • Hi there!

    Since it looks like you have already installed Product Update 3 for Sage 100 version 2015, the next steps would be:

    1.  Making sure the 2015 Interim Release Download (IRD) is installed. (See Sage Knowledgebase KB 71464 "Download Sage 100 Interim Release Download (IRD) for 2015")
    2.  Making sure you have a current and relevant set of Tax Table Updates (such as the 2015 Q3 Tax Table Updates). (See Sage Knowledgebase KB 45726 "Sage 100 Tax Table Updates (TTU)")
    3. Then in Sage 100, open Payroll, Period End menu, Federal eFiling and Reporting, which should launch the eFiling program (or prompt you to install it).
    4.  You can then select a form and Proceed. If the form is from a previous tax year, select anyway and proceed. The eFiling program should allow you to perform an Automatic Update, which will download all the forms needed.

    To access the Sage Knowledgebase, please visit https://support.na.sage.com and log in. If you do not have a login, you can click on "Login" and then "Register" if you are a current customers.
     
    If you have any further questions or encounter any problems, however, please give us a call in Sage 100 Customer Support. Our number is (800) 854-3415. Please call on a weekday between 6:00 AM and 5:00 PM Pacific Time, select Customer Support, and enter your "400" customer account number when prompted. Make sure to select the "Financials" queue.

    Other helpful resources:

    • Sage Knowledgebase KB 49810 "Year End Processing Resources for Sage 100"
    • Sage Knowledgebase KB 62495 "How do I setup Sage 100 to support Affordable Care Act (ACA) requirements"

    I hope this helps. Thank you!

    Sincerely,

    Paul Chen
    Customer Support Analyst, Advisory
    Sage North America