Getting the updates needed for 1099 E-File updates

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Help!!  I am working for a company that has Sage 100.  Apparently at point in time an update for the software was taken, which has made it impossible to get any information, or help in getting the updates needed for 1099 E-File updates.  I have chatted with a customer service representative, and I was not able to get any resolution at that time.  Apparently, our serial number 9901702440 is so out of date that I cannot find any information on how or what we need to do to get a current update. I understand that you are not even able to speak with person regarding Sage 100, all communication is via chat. 

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    This may be of some help in terms of the minimum version required for e-filing - Year End Processing Resources for Sage 100

    According to KB article 49810

    Minimum supported versions of Sage 100 for year-ending 2022: (for more details see Sage 100 Supported Versions and Sage 100 Update Release Schedule articles below)

    • Sage 100 minimum required versions to process year-end.
      • Payroll
        • Payroll Tax Update. Tax information is maintained in CLAD (Sage tax cloud) and system table changes will be pushed down via the Payroll Tax Update utility within the software.
        • Sage 100 Payroll 2.23.0 (release 12/15/2022)
      • Accounts Payable 1099's
        • Sage 100 2022.0 - 2022.2 (7.10.0 - 7.10.2) plus IRD (release 12/15/2022)
        • Sage 100 2021.3 - 2021.5 (7.00.3 - 7.00.5) plus IRD (release 12/15/2022)
        • Sage 100 2020.5 - 2020.6 (6.20.5 - 6.20.6) plus IRD (release 12/15/2022)
    • Aatrix year-end update will be released mid-December (before 12/20/22).

Reply
  • 0

    This may be of some help in terms of the minimum version required for e-filing - Year End Processing Resources for Sage 100

    According to KB article 49810

    Minimum supported versions of Sage 100 for year-ending 2022: (for more details see Sage 100 Supported Versions and Sage 100 Update Release Schedule articles below)

    • Sage 100 minimum required versions to process year-end.
      • Payroll
        • Payroll Tax Update. Tax information is maintained in CLAD (Sage tax cloud) and system table changes will be pushed down via the Payroll Tax Update utility within the software.
        • Sage 100 Payroll 2.23.0 (release 12/15/2022)
      • Accounts Payable 1099's
        • Sage 100 2022.0 - 2022.2 (7.10.0 - 7.10.2) plus IRD (release 12/15/2022)
        • Sage 100 2021.3 - 2021.5 (7.00.3 - 7.00.5) plus IRD (release 12/15/2022)
        • Sage 100 2020.5 - 2020.6 (6.20.5 - 6.20.6) plus IRD (release 12/15/2022)
    • Aatrix year-end update will be released mid-December (before 12/20/22).

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