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Items on sales orders that don't exist

Posted By melinda_b over 1 year ago

We have several inventory items that say they are on sales orders, but those sales orders don't show up under that tab in Item Maintenance. How do we fix this so we can trust our system has the correct information?

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David Speck over 1 year ago in reply to melinda_b +1

Could be that you just need to rebuild the sort files. Occasionally, those quantities you see on the main tab in the warehouse detail list box get out of sync due to various environment/network related…

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0 melinda_b over 1 year ago

We are using Sage 100c Advanced 2018 v. 6.00.8.0
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0 David Speck over 1 year ago in reply to melinda_b

Could be that you just need to rebuild the sort files. Occasionally, those quantities you see on the main tab in the warehouse detail list box get out of sync due to various environment/network related issues.

Refer to this KB for more details.

support.na.sage.com/.../viewdocument.do
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0 David Speck over 1 year ago in reply to melinda_b

Could be that you just need to rebuild the sort files. Occasionally, those quantities you see on the main tab in the warehouse detail list box get out of sync due to various environment/network related issues.

Refer to this KB for more details.

support.na.sage.com/.../viewdocument.do
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Items on sales orders that don't exist

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