Sage 100

I just upgraded from 2019 to 2022 Advanced. We are having problems with multiple users having their password changed by the system, this has even been happening to our company account. We get the message below. When I go to SY_USER the encrypted password…

Sage 100 2022.1 Advanced I have a customer whose AP_CheckHistoryHeader file has grown to be very large. I suspect it may have to do with a large number of void checks being created during their process of writing checks. They manually swap between…

We are using Sage 100 Standard ERP 2013 (Version 5.00.4.0) / SAGE 100 ERP Issue detail: when I click on Work Order -> Work Order Transaction Entry (Snapshot 1) -> it asks for the date and once I enter the date and click OK -> I get an Update Interrupted…

when I try to rebuild the GL Summary Detail Drill Down file I get the following error, Error 107 Keyed file error (Wrong key Block addr) Program is SY_Rebuildfile_BUS PVC Statement is 2324 We are trying to rebuild this file because we cannot add a new…

Sage 100 2021 PU4 This did not happen in PU2. There is a knowledgebase article ( Solution ID: 112555); however, TimeCard is not installed and no records have a blank ModuleNumber$ field.

I see this on two new upgrades to v2021.1 Standard (both on SPC, but that may just be a co-incidence). Edit a Role and I get this prompt when saving: (SY_RoleApply.Y2) But this is what I "should" see: Similarly, with the Document Date warning…

Hey all. We are moving from Mas90 4.3 to Sage100 Cloud. Finally! Over the weekend, we made a backup of our entire Mas90 directory and uninstalled some shipping link software before moving data from all companies. Long story made short, we did not get…

I have a client that has to rename these files several times each week. Aside from anti-virus or anti-malware programs corrupting these files, what else could cause this problem. The problem is Sage opens for about 1 second and then immediately closes…

Hello, We have an issue where an order is currently marked as an "Active Order" under Sales Order and Quote History, but this file is not accessible inside of Sales Order Entry. We get the message: "The Sales Order number already exists in the History…

Sage 100. Got the subject error. When viewing records using the File Display utility, I'm not noticing any bad date values records, but I haven't looked at all the records (264) What else in the BR_Transaction table may cause the error: Do all the…

I processed payroll but was about to print checks and my forms were not there, they seemed to be set back to default. It was strange. So I tried to copy them over from another company and I got the same results. So then I manually copied the ...MAS_XXX…

Hello, We have been trying to troubleshoot our slow performance with SAGE 100 PREMIUM 2018 and are running out of options. I have read all the articles here and on the knowledge-base, and nothing seems to be improving our performance. My last inquiry…

Hello, We are having stomething strange going on where 11 lines from an order are showing up in both the "Detail" and "History Detail" tables, but 3 are missing from the "Detail" table and are in the "History Detail" table. Any ideas? Apart from straight…

Sage 100 2018 PU6 Error 45 Program CI_COMMONPII.PVC Statement 277 Class GL_Bank_Svc Method GetDecryptedCols This error also occurs in Cash Receipts Entry and seems to occur anytime a bank code is referenced.

Hello, Our company MAS system has been running very slowly and I would like to delete some records form our database. There does not seem to be information on certain tables inside of SAGE under File Layouts and Program Information. Specifically, I…

Hello, Today I had someone want to delete a batch that was entered into A/R cash receipts entry. When I try to delete it, a pop up box says "Missing or Invalid Header," and I am not allowed to delete the batch. I have seen this error before while importing…

I have a client who is need of some help. She had Geek Squad repair her computer and now her MAS90 has errors, a lot of Error 2 - is full. They occur in GL, AP, and PR modules in several companies when opening maintenance or inquiry windows. This is a…

I recently found a discrepancy in values between the quantities tab and the cost detail tab within Item inquiry on a few items. After researching in the Knowledge Base, I came across the following steps to clear out the issue: Update all transactions…

We have a sales order that disappeared somehow; it was inadvertently deleted or not saved after entering, it's not clear which. When I went to re-enter the sales order, I'm being told that one item has none in stock, although all that were on the original…

Hello, Received a notification for a Payroll Update, so I ran the update, but when completed, gives error "File 'PR_PayrollCycle' not found". I did this both on server and client workstation and same result. There is no file permission issues, and…

Sage 2014 When clicking [More] button, I get a pop-up dialog Error: SY_POPUP class:IM_Item_ui Error is displayed in all all companies

What daily changes occur to the MAS_SYSTEM database on a previously installed, in production, stable Sage/MAS implementation with normal use? We had to restore this database from a backup 6 hours old. We want to know if it is possible we are missing…

Please help - I have no current backups - thought my IT person was taking care of this. Trying to rebuild inventory history item transaction key file. This is what happens - Error Information 09/04/16 12:18:36 Error #107: Keyed file error (Wrong…

About a month ago, client started having problems with apparent cross linking of data entry files. Change in one employee's data entry appears to be impacting and different employee's data entry. Went through the usual rebuild key files, sort file,…

We converted from Sage 100 Advanced 2014 to Sage 100 Premium 2014 last fall. Since then we have had ongoing issues with our data. I have been talking with a consultant who has been working with Sage, but it seems like it is taking far too long for answers…