• input/output error SY_Session.pvc

    We are getting multiple occurrences of this error (multiple lines and multiple processes) on Windows 11 machines (like the Windows 10 posted linked below). I have research a lot of things but this keeps happening. Any assistance or ideas? Did the…
  • Orphan tasks in large (68 users) Sage 100c 2022.03 (32 bit)that is a 24/7 operation- looking for opinions

    This is a long read, but I am frustrated by the approach of the IT staff so I am trying to figure out if I am wrong, or I need to fight the battle and push for compliance. 1. Install of Sage 100c Advanced 2022.03 in 32 bit mode. 2. Server 2019 3…
  • Error Code

    Error #47 Substring reference out of string Possible Reasons: • Substring does not exist in string variable. • Substring exceeds the capacity of the variable. How can we fix this in Mas90 3.06 running on WIndows? When I go to print the A/R Cash…
  • Sage 100 2021.5 slow data entry / auto complete

    Sage 100 2021.5 running on a Hyper V Server 2019 instance, 8cores and 24gigs of RAM. The server presently serves no other funcdtions other than some very light IIS tasks. CPU and RAM usage is minimal throughout the day. Sage is connected to SQL Server…
  • Icons displaying all over Sage after upgrade

    Anyone ever seen this? Only happening for one user after an upgrade from v2020 to v2022 Advanced.
  • Sage 100 - Incorrect system date for 2 users

    I have 2 users experiencing an odd issue. Occasionally when they login to Sage 100 2022 the system date at the bottom of the screen shows a date from 2015. They log out then cannot get logged back in so they reboot and sometimes that fixes the date issue…
  • Sage Support Partners

    I would like to find out who Sage100 users are partnering for support and if you are satisfied with them. we are currently with Net@work and have been frustrated. I would appreciate any feedback.
  • Error #0: Record/file busy when trying to Print or Preview Cash Receipts Journal. No Info button, program or file name

    I was also told they couldn't print or preview an Inventory register, but I never saw that one. After much troubleshooting we finally isolated it to Windows Defender, and needed to set up an exclusion to the MAS90 directory - problem solved. Sage 100c…
  • .docx attachments in memos causes Sage 100 to crash

    When launching an attachment that has a .docx extension from our customer memo screen, we receive a "Sage 100 has stopped working" message. This issue is happening on all our windows 10 machines that have office 2016 and above. We have tried uninstalling…
  • Sage 100 service does not start after reboot

    The account the service is using has the correct password. We have to manually start the service after a reboot. The service is set to Automatic. Sage 100 2021 Advanced PU1. Any ideas on how to fix this problem?
  • Link Maintenance painfully slow

    Every time I use Link Maintenance to relink paperless office files, this utility is super slow. There has to be a better way to relink thousands of PDFs. I have also tried the "move" button in the paperless office viewers. It is also very slow. This…
  • SAGE 100 2020 closes on login

    Hello everyone, We are running into an issue where at random 2-3 users a day are not able to login to SAGE. They enter their passwords and the screen flashes and the closes. I've noticed that the module date is somewhere in 2015 when I catch a glimpse…
  • Record is missing from "{filepath}\MAS_SYSTEM\SY_LockFileInfo.M4T"

    Hello, We are getting this error on one user's computer whenever they try to receive goods, and it pops up sporadically whenever they close out of other modules. I cannot find anything for this error, the similar error that is posted about frequently…
  • I need assistance with a lockup stumper Sage 100 Standard 6.10 PU 3

    So my team and I find ourselves faced with a recurring issue that has so far escaped our attempt to defeat it. Environment is domain network, Windows Server 2016 (hyper V) Windows 10 workstations. Up do date with MS updates. Webroot with roper configuration…
  • Sage 100 2021.1 slow module opening

    The slow performance within a module that I complained about last month seems to be cured by rebuilding the search index, but performance when opening a screen (eg. item inquiry) is quite a bit slower than 2018. (old thread: https://www.sagecity.com/support_communities…
  • Sage 100 2021 premium slow performance

    Setting up my testing environment (test => prod) and performance is unberably slow. Typing in an item code in inquiry has a multiple-second delay between key presses and seeing letters. Search-while-typing is enabled, as it is in in my live 2018 installation…
  • New Sage 100 2020 Advanced Installation - Poor Performance

    We're in the process of upgrading from Sage 100 2017 Standard to Sage 100 2020, and while I'm not clear on the details (the accounting guys take care of that) based on our license we apparently were able to acquire Sage 100 2020 Advanced free of charge…
  • Error: 88 SY_Popup 490 when clicking "More" button in Item Maintenance - Sage 2020

    This error also happens in Item Inquiry. Any help is greatly appreciated. Sage 100 2020 Advanced
  • Windows 10 Slow

    We just updated one of our showrooms to Windows 10. Complaints of slow search and print functionality. Are there any common fixes that we might try? We are about to move this store from local Sage installation to a Terminal Server environment…
  • AR Invoice History Inquiry Launched from Customer Maintenance Slow

    Using 2019 Premium Product Update 2. Can't seem to find a pattern, but sometimes when drilling down to a historical invoice from Customer Maintenance, it takes a considerable amount of time for the historical invoice to appear. I've replicated the issue…
  • customer pricing best practices for many customers

    We have many customers that require we treat their various ship tos as bill to's. So, despite the customer locations having a common owner, the billing and account maintenance of each location must be treated as it's own entity. Since MAS90 (sage 100c…
  • Has anyone experienced slow performance In Sage 2019 Premium running on MS Server 2019?

    When I open sales order entry it may take up to 20 seconds to open the module. I don't know what's causing the system to run slow. My environment has two MS Server 2019 instances in VMware one for SQL the other for the sage application. I don't see any…
  • 2019 Advanced pauses

    Since upgrading to 2019 (Advanced), I have been noticing intermittent situations where printing will pause for about a minute and then come back. It gives the impression that the program has locked up but does eventually return. Then I have a client recently…
  • Sage 100 in VDI

    FormerMember
    FormerMember
    Is anyone able to create a Sage 100 app volume to use in VDI environment? I am running into intermittent 'Unknown Hard error' and 'record acn't be found in sy_workstation' Thanks!
  • I'm having default warehouse issues

    We changed a year ago or so from a single warehouse to two warehouses, gradually moving things from our initial default warehouse into two others. The default warehouse was then changed to one of the new ones, with the initial warehouse set to restricted…