I would like to find out who Sage100 users are partnering for support and if you are satisfied with them.
we are currently with Net@work and have been frustrated.
I would appreciate any feedback.
I would like to find out who Sage100 users are partnering for support and if you are satisfied with them.
we are currently with Net@work and have been frustrated.
I would appreciate any feedback.
Each answer will be different. Some of our customers contact Sage for support, and have their own IT. Others use 3rd party IT and ask us to help with Sage 100 specific issues. A few have a hosting provider, internal IT and us for Sage stuff.
A lot of it will depend on what you need in terms of support. If someone came to us knowing they mainly need help with Payroll, we'd not likely be a good fit for them, since we don't really have any experience with that module and a specialist would be more helpful.
The group 90Minds at https://www.90minds.com/ is a collection of resellers. I have found all of them to be excellent. You might want to contact them for suggestion in your area.
If you are unhappy with your current reseller, you can reach out to Sage directly for Support. You can also ask them to help align you with another reseller. Checking the 90Minds Community is a great idea since it will point you to many resellers. I would first suggest, speaking with your current partner, they may not know you are not satisfied.
Hello,
Who in Sage would you reach to?
Hello William,
Did you have any luck with your search?
Thank you,
Pablo
Just call (800) 854-3415 and follow the prompts for Sales.
*Community Hub is the new name for Sage City