dhalpin - have you placed a call to customer support for this issue?  I have verified this issue and will start reviewing it, if you have a case # please let me know.

I didn't realize MapQuest was still around. I've used Google Maps since it was available:

BTW, Elliot, in my 2022 Premium system I'm able to get MapQuest to show me the address. Not sure if that helps anything.

Yes I've opened a case and will update this post with any findings.

Thanks rclowe!  I've been getting strange results depending on the address funny enough.  But, for the most part it doesn't seem to work properly.  Unfortunately, the google maps option is a subscription feature and as dhalpin mentioned his customer is not on subscription.

E

I'm seeing this issue in v2022.4 and v2023.2; haven't tried other versions.  For both clients it somehow brings up Greco Chiropractic in PA, although on my local system it brings up a completely different incorrect location.  Switching to Google Maps resolves this, of course this client is not on Subscription and therefore it only uses Mapquest.

...and it's the exact same result for both Vendor Maint/Inq and Cust Maint/Inq.

Actually, I just realized that with the v2023 release of Sage 100, the Map Service feature is no longer Subscription-only.  However, for this particular client we're Upgrading them to v2022.  Ugh!  I'm a bit surprised I haven't seen much chatter about this issue.  Hopefully Sage can easily fix this.  KathleenF ?