A big problem for me is the Sage KB around paperless needs significant improvement. As the kb stands today it is littered with try this / try that. Many of the KB articles relate to older versions yet there might not be an indication of what version Sage they pertain to.

It is NOT just you.  I have had several conversations with Sage support about this.  I was told that we don't need the Sage Local port anymore.  I said, guess again, yes you do.  They didn't believe me until they were connected to one of my clients and had to create the port to fix the problem.  I told them we still get error -30's ALL the time no matter what version we're on.  Almost always after a Microsoft update.

Sage 100 dependencies are getting pretty old. Depreciation is a natural evolution.

I have found that after running workstation setup after an upgrade to 2021, I had to then uninstall and reinstall the driver.  I wish sage would make the pl_advancedoptions_ui available off the menu instead of the run command for security purposes.

One of my concerns is that for some workstations the testing of the PDF succeeds yet the end-user continues to get error messages.

I had one yesterday in a highly secure environment ( aka - the user was not local administrator ) where installing the PDF, uninstalling, verifying the registry permissions ( unsure if this is still in play for 2021 ) and verifying security permissions on the local PDF driver didn't seem to work.

Ultimately we changed the user to local admin, reinstalled using pl_advancedoptions_ui and then paperless started to work. We backed their permissions back to "normal".

This is an area ripe for a more up-to-date KB which shows: 

- By Sage version, what Amyuni driver should be on the system

- By Sage version, what permissions are needed on the registry, local PDF 

- More concise steps to completely remove old AMYUNI drivers from Windows so that there is less of a chance that the updated Windows Amyuni gives a gut punch to the Sage Amyuni.

I know that much of this info may exist in various KB but it seems to be scattered around different articles. Some of the info is buried midway through the article. Virtually no Sage KB indicates for what version the knowledge applies ( I know some do but a frustrating number don't ).