• how to link to remote SQL server / Sage Alerts

    We have just upgraded to Sage 2023 Premium, the SQL version. We use a remote database to store metadata about our items. When we were on an older version of MAS 90, we copied the table data from the remote server to a SQL server on our LAN. And we…
  • Drilling down

    In most accounting software programs, when you create a document, you are able to click on any line to drill down. I do not see such an ability with Sage 100. What am I missing?
  • SY_State when added to InvoiceHistoryHeader duplicates the InvoiceNumbers? And it freezes the report when InvoiceHistoryDetail around 23K records.

    How come when I add SY_State to get the state name it duplicates the InvoiceNo from AR_InvoicehistoryHeader. The only field I use is StateName from SY_State. And when I add AR_InvoiceHistoryDetail it freezes the report around 23,000 records.
  • Crystal Reports 2016 error in custom report after Sage 100 2021.6 update

    First time in 12 years that the report I maintain is getting an error. Failed to retrieve data from the database. Details: s0000:[ProvideX][ODBC Driver][PVKIO]Data page header contains invalid record offset information. [Database Vendor Code: 109…
  • Troy digital signature

    Has anyone been able to add a digital signature to the AP check from in Crystal Reports. We tried embedding an OLE object using the digital font, but the signature does not print clearly.
  • how to filter the date range on AR statement printing

    Hi, My client wants to filter the transaction date range within a specific statement date on AR Statement Printing Report. I tried to filter the date range using 'select expert' which set the between from to transaction parameter. If I press F5…
  • Business Insights Explorer won't work for one user

    We have one user when they click on any Explorer view, the window goes to the bottom and is grayed out. If we right-click on the application and choose "Run as Administrator" then log into Sage 100, it works just fine (same machine, same Sage login).…
  • Crystal Reports is not including duplicate amounts in detail listing of transactions.

    I have a crystal report that lists the transactions that were entered into Sage General Ledger. For some reason; I am trying to figure out; whenever a duplicate amount is entered in the GL Transaction it does not show up in my report. Example 2010 ACCTS…
  • COGS

    What report do we run to get the COGS for a certain month?
  • Unable to Print SO_PickingSheet1.rpt

    We have been getting this error when we run the "Picking Sheet Printing" function in SO, it will print a few SO's and then through up this error. The printing stops, we have multiform checked off to print another report for the SO's and that one doesn…
  • Crystal Reports Next() function

    I was trying to use this to get the Next record and compare to the current. In this case if next(ItemCode) =ItemCode then ... When I use it the report wont run and I get the below message. I am guessing this function is just not allowed within Sage…
  • Finding historic periods of zero or negative inventory

    I have been working on making reports for our purchasing staff who do not have a lot of experience with the yearly flux of our inventory They have also been thrown off by the disruptions caused by COVID and the supply chain issues that accompanied it…
  • Database login failed into Crystal KnowledgeSync

    Trying not to duplicate a question that has already been asked. I have a crystal report that can be run from Sage and interactively that does not use any work tables, but when attempting to run it from a KnowledeSync report in 10.5 version I get a Database…
  • Created by User Code - Work Ticket WIP Reconciliation Report - Operations Management

    I am adding the Creator (2 or 3 initials of our team) of a Sales Order/Work Ticket on the WIP Report. It only comes up on part of the Work Tickets listed. I have tried to compare of what has hours applied, what has parts, etc. Is there utility I should…
  • BIE Send page by Email Option Not Working

    Upgraded from v2020 to v2020 and users cannot use the option to Send Page by Email option in BIE. Nothing happens when clicked on. I have the same issue on my workstation. My default email is working properly and I tried running Sage as admin. Thanks…
  • Edit a BIE dashboard

    Is it possible to change the BIE dashboard to display the item code rather than the description in the Top Items dashboard for example? Data comes from the Inventory Sales Analysis Report.
  • Emailing customer

    Morning, We have a company that is closing and we would like to email all are customers in Sage letting them know this... is there a way to do this. Or can edit the email template that is used when emailing invoices to customers. Thanks much!…
  • Tax Code Table

    Hello it's me again.... Does anyone know what SQL table is the Tax Codes are in?? I need a list of all the tax codes with rates included. When I print the Tax Code from Sales Tax Code Maintenance I just get the codes no rates.. Thanks much ..
  • sage 100 Open sales Orders by Item Report

    how can i generate a report for items needed to fulfill open sales orders?
  • Crystal Report, Group Item sold from first invoice date for first 3 months

    Hi, I need some help on how i can do this in crystal report, I would like to get each item number and based on their first invoice transaction , i would like to get the quantity sold for the first month, second month and third month in columns. For…
  • User Can Access Report under Business Insights but NOT under Custom Report Section

    I created a report using Business Insights wizard, through which I added it to the Custom Reports section in the SO module and gave access to the certain roles. Our users can run the report when accessing under Business Insights module but get an error…
  • Business Insights Invoice Number Repeating

    I created a sales history report in Business Insights Report Wizard using Invoice History. Objective is a total invoice amount including invoice number, customer number, customer name, invoice date, transaction date. However, the report repeats invoice…
  • Standard item description does not print when Extended Item Description box is checked

    I'd had been having a problem with extended item descriptions not printing in purchase orders and called our vendor for several issues including this one. They checked the form and found nothing amiss, but did find that our check box for extended descriptions…
  • Crystal reports within Sage so slow for one user

    User has a new workstation and running crystal reports takes forever. A report that takes a few minutes to run for a coworker takes overnight for this user. We have checked the firewall on the server and workstation. Uninstalled and reinstalled Sage,…
  • Crystal Reports QuantityDecimal formula for 2 decimal places

    What formula would be used in QuantityDecimal to set the number of decimals to 2? We need 4 decimals for qty for BOMS only, so would like all forms to only display 2 decimals. Thanks.