Fields and Labels duplicated each time update custom office panels is run

We have had several situations recently where recently where we are seeing that customized panels have the elements on the screen duplicated many times layered on top of each other. The number of duplications *MAY* correspond with the number of time that the update custom panels to current level has been run, but I cannot confirm. I had another Sage partner tell us this has been an issue in recent upgrades but was possibly fixed. I find no articles that suggest that is the case, but by my count we have now seen 3 in upgrades to versions 2021 or 2022 in the last month where I have this happening. Has anyone else seen this?

  • 0

    I only remember seeing this with fields added by enhancement... which were fixed by the developer of the enhancement.  (Not recently though).

    Are these duplicate fields added by enhancement, or just UDF's / regular Sage fields?

  • 0 in reply to Kevin M

    I have had this happen recently (w/i the last year) with an upgrade to 2021 from 2018. There were many UDFs, and a couple of different 3rd Party Mods - but only 1 module (PO) and only 2 panels had this issue of duplicated buttons & fields. The fields were from 1 of the MDs. I ended up just deleting the extra buttons & fields. I'll look back through my notes to see what the MD suggested I do as I think they were able to resolve the issue.

  • 0 in reply to Kevin M

    They are all UDF's but they are in our 3rd party modification screens that we have been made aware of, but the same error appears in the activity log for other Sage modules. The partner only sent us the errors for our enhancement's screens, so I don't know the full extent. 

  • 0 in reply to rclowe

    Thanks. I have been doing the same thing, just deleting the duplicates. I am just worried that with each PU we will have to repeat the process unless I can figure out a cause. 

  • 0

    I have had this happen a lot, and just this past week on a 2022.2 upgrade.  No 3rd party involved, just a FEW screen mods (VERY FEW).  The Update Custom Panels does appear to be the culprit.  I've actually seen screens mixed together, i.e. the Customer screen fields thrown on top of the Vendor screen fields.