Using the Operations Management module in particular Field Service. When an item is serial valuation, there is a mismatch in the length of serial numbers in field service and inventory. In PO, SO, IM the serial # on the tier distribution is 15 characters yet the mfg serial number on the equipment asset record can hold 20. I have a customer that has serial #'s that exceed 20. I’m trying to create a UDF that would sit next to the serial number field when distributing in tier distribution that they can use to put in the full serial number. I want this number to travel with the item all the way to the equipment asset record after the final invoice. This works great when you distribute in SO invoice data entry;however if you distribute in the work ticket (JT Work Ticket Parts Distribution) and then invoice that udf serial number does not flow to the equipment asset record. Looking for any suggestions. Sage 100 v2021 Advanced.