• Sage Intelligence, upgrading from Sage 100 Advanced to Premium installation or migration process

    Good morning.

    A few years back when upgrading a client from Sage 100 Advanced to Premium I needed to obtain a special Sage Intelligence installation file to install a version of Report Manager that was made for connecting to SQL rather than the ProvideX…

  • Sage Intelligence question regarding Sage 100 Premium upgrade- Why can't I just point to the new repository?

    I am upgrading a client from Sage 100 2018 Premium with a complex Sage Intelligence install to Sage 100 2021 Premium with no change in Sage Intelligence's version. According to the documentation and a support call, I need to do a clean install of the…

  • Sage 100 Upgrade (regarding sage intelligence)

    We will be upgrading from Sage 100 2017 to Sage 100 2020.  Does an explicit upgrade of Sage Intelligence need to happen as well?  If not,  does anything need to happen to 'point' SI to the new instance of Sage?  Thanks!

  • ZeroingII

    Does anyone know where I can find the latest documentation for the ZeroingII add-in for SI v7.5 incorporated into Sage 100 v2016.  It looks like there are additional parameters with this version (check for list of inclusion values, offset rows from first…

  • Can't import Consolidated Report Designer

    Appears that a client deleted the Consolidated Report Designer.  I am trying to import it back in, and getting an error about the EXPAND.EXE program and a temp folder.  Is this a rights issue to the temp folder?

  • Sage 100 v2018 and Excel 2013 - Report Designer not licensed error

    I have a client running Sage 100c Advanced v2018.8 with Excel 2013 on a Windows 10 workstation.  They moved their Sage server to a vm in February.  Shortly thereafter, the SI reports started generating "Report Designer not licensed" error.  The…

  • Is Excel 2019 Perpetual License Supported with Sage Intelligence (Sage 100 v2020)

    We would like to install Excel 2019 perpetual license so Sage Intelligence can be run, however, the Sage Compatibility Matrix lists Excel 2010, 2013, 2016 or o365 Desktop as compatible with Sage Intelligence for Sage 100 version 2020 (6.2).  Excel 2019…

  • How to register Sage Intelligence License Manager

    We are trying to register Sage Intelligence. Our IT Department has blocked our internet access. In order to register Sage Intelligence License Manager, it seems to be activated through the web. In order to activate it, we need to know which URLs to unblock…

  • error trying to refresh links

    I'm getting this error, what is it trying to tell me? what do i need to change / fix?

    getting it on several reports after an upgrade to 2016.

    An error occurred trying to refresh Excel's links to it's installed Add-ins.

    The error was [Unable…

  • Where do I download Report Designer?

    I cannot find where to download Report Designer.  I have Sage 100 2014 and I'm using Excel 2016.  Please provide the location of a download link to Report Designer.  Thank you!!

  • Customer No and Serial No

    How do I find the cusomer no and serial no to use when registering Sage Intelligence?

    There is nothing in activation codes.  

  • Error Opening Excel

    We recently upgraded a client from 2014 to 2016.2.  There are 2 workstations that get an error when opening Excel that points to a Sage Intelligence file.  Sage Intelligence is not set up at this client.  I have uninstalled workstation setup, verified that…

  • Does anyone have the 4.5 Sage Intelligence Install executable?

    I have a customer that needs to get reinstalled.  I would also need the hot fixes.

  • Licensing: Authorisation Failed please check that your password is correct.

    Trying to license my SageERP 2015 PU1 install.  I receive the following error after entering my Customer# and Serial#:

    The Update server returned an error. It may be that the server is experiencing problems. Either try again later or contact support. The…

  • Sage Manual?

    Does Sage offer a manual with a list of the error codes that one may run into while using Sage and how to fix those errors? 

  • question about which modules I need for financial reporting

    We currently have MAS200 4.4 and are upgrading to Sage 100 2014/15.  We are retiring FRx.

    I am setting up a test environment for Sage 100 and it's almost all set up.  My question is with reporting.

    The new software comes with a license for Sage Intelligence…