PLDONGLE.DLL is empty and the download has been aborted.

Trying to register in license manager and getting this error: Error: “The download file (PLDONGLE.DLL) is empty and the download has been aborted. Please check that your internet connection is functioning correctly."

I have checked all the environmental permissions for the user.

Accessed firewall's advanced settings and added the BICore.exe program to the whitelist/safelist. Also made sure that masintell.na.sage.com is allowed through firewall inbound and outbound rules.

Logged in as administrator on the workstation and still can't get it to register. Welcoming any thoughts..thanks. (sage 100 advanced v2020)

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