Sage 100

Currently, we ship selected items to Canada but there has been a recent change with Canada FDA that we are now not allowed to ship selected products. Is there a way in Customer Maintenance module to not allow the selected items to be entered in the Sales…

What are the best options for getting automatic entries for new Sales Orders? Looking to integrate orders placed through online sales and have them directly entered into Sage. Currently on 2020, but looking to update.

I have an end user that is considering DSD's Expanded Price Levels enhancement. I am a little nervous adding an enhancement that will have such a large impact on Sage 100. Just wondering if anyone has any experience with this enhancement. If so, are you…

Good afternoon, I need help coming up with a way to correctly track Retainage and if Sage 100 can do so? Retainage is sitting in our A/R and skewing our A/R Turnover numbers. Is there a way to invoice retainage separately or track separately? Any help…

Unit price drops down to 0 when changing the quantity of "ordered" on the same line item. Is this normal behavior, or was this intentionally implemented at some point? Can anyone point me in the direction of an article to reverse this? Thanks!

Upgraded from Sage 100c Advanced v2019.2 to v2022.1 on new Win2022 ERP server and separate Win2019 Citrix server. When we import EDI PO's from True Commerce Transaction Manager v2 integration into Sage 100 which become SO, of course, we get duplicate…

For one item / warehouse (that we know of so far), the On Sales Order quantity listed on the Stock Status report and the quantity on the Open Sales Order Report by Item report do not match. Actually a difference of 4300. Can't seem to find a reason. I…

We want the default warehouse for specific customer ship-to locations to carry over to sales order line items. I have successfully set it up so that the warehouse is set correctly on the sales order header based on the ship-to location. However, the…

Upgraded to Sage 100c Advanced v2022.1 with OM PU1 from v2019.2 Shipping Setup Options has Auto Increment disabled, but when distributing Lot Numbers in in Shipping Data Entry, the Auto Increment in the Lot/Serial Number Distribution window is enabled…

We have numerous SKUs with a reorder point of 0 and most are treated as special order product. We often find that special ordered material arrives from the vendor only to find out the customer cancelled, the SO was deleted and no way to look back at transaction…

Several versions ago we were able to void a credit card authorization on a sales order but haven't been able to get it to work on Sage100cloud Advanced 2019 Version 6.10.2.0. We are using Paya. I have confirmed that the Library Master, Security settings…

I would like to know if it is possible to only create Po's from a sales order for items we don't have in inventory? If I create a sales order that has lets say three items two that I can pull from our inventory and one that I don't have any in stock…

With raw materials and shortages we have found that we are shipping more shipments leaving a backorder in our system than ever before. Historically, shipping would go in and print a new ticket with the backorder and keep it until it could be filled. Our…

Hello All, I've been trying for the last two months to figure out a way to automatically distribute lot numbers by FIFO in S/O invoice data entry using visual integrator. We don't create a sales order before creating the invoice. Each of our inventory…

We have a client who has a customer who wants a packing list for the items that are in each box shipped for the order and not the whole order on the packing list. Does anyone have a similar issue?

We have some items where the Sales UOM is EACH and standard is KG. When adding these items to a sales order, the sales quantity shows as EACH however the price is coming over as the standard price x the KGs per EACH. This only occurs for a handful of…

First off, our ultimate goal is to look at an Invoice in AR_InvoiceHistoryHeader and Detail and know what the Landed Cost is. The Purchase Order Module's History Files does a pretty good job of tracking Landed Cost History by Receipt Number. However,…

Solution ID: 111860 dated 8/24 - would love to see a hot fix on this SOON......

I'm preparing my upgrade from v2019 to Sage 100c Advanced v2021 with PU1 (due to Scanco Operations Mgmt compatibility) and notice KB articles referring to slow performance issues with STANDARD and PREMIUM. But nothing with ADVANCED. Does anyone know…

Occasionally we get an Invoice that is missing the Batch No. from when it was created via Shipping Data Entry. We have multiple batches a day, usually separated out between EDI and Non-EDI orders and/or AM vs. PM shipments; totally anywhere between 2…

We are running 2019 100c Advanced. From time to time when entering a new SO the Order Total on the Totals tab is zero, while the total on the Lines tab is correct. Oddly, the system allows the SO to be saved in this condition! To correct the imbalance…

I am currently using Sage 100 and Trucommerce Transaction Manager. Our current setup is incomplete. Transaction Manager sees what state the sales order is shipping to and then assigns the appropriate warehouse code so that the order will ship from the…

A SAGE100 Premium VS. 2020 has occasional missing S/O order header records. The order lines are still there. The order is completely there in order history. The order has NOT been invoiced. Anyone seen this?

Most but not all Backorder lines are incorrectly calculated based on the Order Qty but should be Backorder Qty. As a test, I copied the Live company into a test company at the end of our shipping day just before running Daily Sales Reports and Updates…

We just upgraded from 2017 to 2019 Sage 100cloud. Now when we post invoices using S/O Daily Sales Reports and Updates, we get a message "Not all invoices have been printed". We didn't use to get that. I poured over Role Maintenance and S/O settings…