• deleting warehouses

    Is there any way to delete an active warehouse?

  • PV source journals

    Looking for best practice recommendations on how users handle the PV source journals where ROG unit cost differs from ROI. Do you go inventory adjustment to correct the unit cost if so how often monthly, annually etc. Thanks.

  • Inventory Item Invoiced for Incorrect Amount

    I could really use some help for a best practice here. A vendor overcharged us for an inventory item. To correct this, they issued a Credit Memo for the original (incorrect) invoice amount, and then sent a second invoice for the correct amount. What is…

  • How to correct unit cost. Invoice entered incorrectly.

    I could use some assistance on making an adjustment in inventory management. There was an invoice entered incorrectly last month. The unit of measure was incorrect as entered which is causing issues in our unit price for the item. The previous month is…

  • Item Maintenance

    Where can I find a detailed explanation of how Item Maintenance works and what each valuation does and setting up Units of Measure? We have a terrible habit of just copying what is done for other items that have been set up in the past. I want everyone…

  • Error Message when using Delete/Change Items

    I am getting this error message when I am going to rename these items. 

    Has anyone every encountered this? I've never seen it before. 

  • Bill of Materials and Transfers

    I just want to bounce some thoughts around. We're a manufacturing and distribution company. We are trying to take into account how many boxes we use for packing our finished goods. These finished goods are sold to our intercompany via p.o and receipt…

  • Error 36 In Physical Count

    I am trying to take a physical count of a few new items I recently imported through VI, not sure why I am getting this error, items seem pretty basic.  Don't see any other instances of the same error in the forums.

  • Updating BOM Cost Amounts

    I am new to Sage and in over my head as our former controller left without any transition.  I would like to update the Labor and Overhead rates in our BOM module.  We have about 400 products that have varying cost components, but all have labor and overhead…

  • PM Work Ticket (Estimate/Quote) Material tab line cost update post creation without deleting and readding of lines

    PM Work Ticket (Estimate/Quote) created with steps and materials. New item pricing for IM module input due to increase from vendor a few days later.

    Go to WT post creation and old pricing remains in Estimate.

    How can we trigger an update to Materials…

  • Outside Process PO

    I'm new to Sage.

    In my previous company, we would send out products to be silkscreened. 

    Example: Blank Cup (Part A) gets sent out, supplier prints an image on the cup, and sends it back (Part B).

    When we generate an Outside Process PO to the supplier…

  • Serialized device floating in limbo.

    I was in the middle of Transferring two Serialized Devices from one Warehouse to another. While in the middle of this sage crashed. Now when I go back in the devices still say they are in the same warehouse but they are not available. How do I fix this…

  • Adjust Customer PO#

    Is there a way to adjust a customer PO# once an invoice has posted? I have worked through the steps on adjusting an invoice and it will change the PO number when you are in invoices and looking at the customer PO# but on the actual invoice it is not modified…

  • Perfect reversal of transaction using Return of Goods.

    When we receive orders from certain vendors, it credits the prepaid inventory, like so: 

    However, when we return the order using the Return of Goods Entry, this is how it returns the order: 

    The Prepaid inventory should be debited, not these accounts…

  • Debit Memo/Credit/Invoice

    Is there a way of creating these without automatically notifying the customer? Sometimes we are working with a company's accounting dept to make adjustments etc but then their shipping department gets a notification from a DM and they call confused as…

  • Bad debt and write offs

    My question is what's the correct way to bad debt an inventory item? We have an item that we want to take out of inventory and put to bad debt. I have played different scenarios in my head but not sure which way is the proper way and which GL's it's going…

  • bill of material global change possible?

    We have changed the raw material item, which gets used in hundreds of BOMs.  Is it possible to do a global change, or do you have to go into each BOM and change it?

  • Best practice to mark items as received before they are counted?

    What is the best way to enter items as received quickly so the quantities received can be changed easily after the fact for accuracy?

    Often, when shipments arrives, they can take days, sometimes weeks to be counted, and it makes it difficult for employees…

  • Negative Lot Serial Quantity

    We discovered a situation where we have multiple SKUs with negative inventory quantity when they are lot controlled.  This appears to have happened from a physical inventory count and adjustment.  

    Background - we had some lot controlled inventory get stranded…

  • DISASSEMBLY

    I had an employee Disassemble something that was produced a week ago. When they disassembled the product the quantity she needed to select was off by 200lbs. How can something be produced at a quantity and not be able to be disassembled at the same quantity…

  • REVERSED/VOIDED MANUAL A/P CHECK DID NOT CREDIT ORIGINAL G/L ACCOUNT NUMBER, HOW CORRECT?

    THE MANUAL A/P CHECK I REVERSED DID THE CREDIT THE ORIGINAL G/L ACCOUNT NUMBER IT WAS CODED TO. INSTEAD SAGE CREDITED THE A/P G/L #3010. HOW DO I CORRECT & PREVENT THIS IF IT HAPPENS AGAIN? THANK YOU!

  • Receipt of Goods Cost Adjustment

    I have received an invoice from a vendor that shows a different amount than what was recorded during the receipt of goods transaction.  My vendor invoice has the correct amount.  How can I adjust the cost of goods when I am entering the invoice so that…

  • Issues with Inventory.

    Hello, my company currently uses inventory management to track in house supplies. We are a medical facility, that has 70+ departments.  We do not sell the inventory outside of the company, however as departments need supplies we do an "Inventory Issue…

  • Changing Kit to Finished Product

    Will changing a Kit to a Finished Product cause any issues?

    We had been told that could not be done and then I found this post which says its very easy to do so I tried it in a test company and it certainly worked.

    Do any of you know of or foresee of…

  • Receipt of Goods

    When I am doing a receipt of goods entry in the purchase order module, how can i receive product to a specific warehouse?  We have several warehouses for one company and i would like to be able to receive goods directly to the appropriate warehouse without…