• Demand in IRP

    Why doesn't the Demand in IRP Generation process take into consideration the units SOLD for items? It only accounts for the Projected demand - SO Quantity on open Sales Orders.
  • Sales Order Invoice Discount GL setup

    Hello, Is there a way to assign a GL to the discounts in Sales Order based on the Customer instead of the division? Thank you
  • RMA

    I am having issues with receiving an RMA. I am selecting item action "Stock" and customer action "Credit" but no inventory transaction takes place when I update the transaction. My theory is the setup is incorrect but not sure what those should be. Any…
  • QR Barcodes Length

    Hello, Our manufacturer recently changed our old barcodes to the QR barcodes, however, when we are trying to scan the products into SAGE 100 it is not taking the full serial number length. Is there a way I can update the serial length within SAGE…
  • Automate IRP - Inventory Requirements Planning

    Sage 2021.2 Advanced IRP 7.00.2.0 with PM and PO Generate based on Plan by-Inventory / Procurement type Purchase and Selection of Warehouse Code to single warehouse 13K inventory items company wide across 7 warehouses taking 8 hours to generate…
  • Prevent a Customer from ordering a specific product

    Currently, we ship selected items to Canada but there has been a recent change with Canada FDA that we are now not allowed to ship selected products. Is there a way in Customer Maintenance module to not allow the selected items to be entered in the Sales…
  • Prevent Shipping of Qty > on hand

    I'm not sure why I'm having trouble with this, but does anyone know how we can prevent the shipping/invoicing of an item if qty on hand = 0?
  • Printing /C Comment Lines on DropShip Purchase Orders

    Hello, We have purchase orders with /C comment lines that we would like to print using a non-Standard form code if possible. I know these lines can be printed with the Standard form code, but I cannot figure out a way to print them with a non-Standard…
  • Serial number component of serialized item.

    I'm hoping I can explain this well. In BoM you can build serialized items but if you use a serialized item as a component, the system doesn't keep track of which serialized components were used in the finished good. For example, I build three items…
  • setting bin location

    Good day ! We just installed Sage 100 version 2023 Can someone tell me where to go to set bin locations Thanks
  • Item Code Setup

    In Item Code Maintenance where you set up the units of measure. What is "SALES" used for? Is it used for sales to an end user, or is it used for the recipes/bill of materials/costed bill sales?
  • Default Item Price

    If we issue a purchase order for an item that does not have a cost, Sage 100 automatically inserts $30.01 as the price. How can we change this value?
  • Restrict an On Hold PO from being ROG

    Is there a way to restrict an On Hold PO from being received in ROG/ROI? New security on Sage 100c Advanced 2022.1 doesn't have such an option for "Override" or anything else I could find. SO has something, but not PO. Why wouldn't Sage make the same…
  • Internal Salesperson vs. External Salesperson

    Is it possible to add a feature in Sage to add internal salesperson to sales invoices for internal tracking purposes? We pay commission to external reps, that we already have setup as salespersons in Sage, but just want to track our internal sales teams…
  • Prevent item from being added to an invoice

    Is there a way to prevent an item being invoiced from a sales order? For example, the item is still under Q&A testing, and the item should not ship until testing has been completed.
  • Sales Kits not exploding on order imports

    We are testing sales kits and placed an order originating from our e-commerce site. The first batch of orders failed because the explode kit items field was set to 'Never'. I thought this was my issue, but the kits still have not exploded after altering…
  • Default Warehouse Precedence

    We want the default warehouse for specific customer ship-to locations to carry over to sales order line items. I have successfully set it up so that the warehouse is set correctly on the sales order header based on the ship-to location. However, the…
  • Disable Auto Increment for Lot/Serial Number Distribution in Shipping Data Entry

    Upgraded to Sage 100c Advanced v2022.1 with OM PU1 from v2019.2 Shipping Setup Options has Auto Increment disabled, but when distributing Lot Numbers in in Shipping Data Entry, the Auto Increment in the Lot/Serial Number Distribution window is enabled…
  • Lot/Serial Inquiry no longer shows complete list of transactions.

    In 2019 the Lot/Serial Inquiry listed all the transactions in the grid when a Lot/Serial Number was selected. Now, since 2020.1, with the addition of Lot/Serial Traceability, Lot/Serial Inquiry only gives a list of the Item Codes. If you want to see…
  • Work order release

    Does anyone know of a system setting that will allow me to have work orders be automatically released when I create them in Work Order Entry? Thus, eliminating the need to go into Work Order Transaction Entry to Release them after i create them.
  • Currency Conversion

    Does SAGE 100 have Canadian/USD conversion (have an A/R in Canadian dollars for Canadian customers and an A/R in USD for US customers)
  • Sales order UOM is different than SO Invoice UOM

    Customer orders in cases but need to invoice in pounds. Cases may or may not be exact weight, each case may have a different weight. Similarly, order from Vendors is in cases but are invoiced by the vendor in pounds. Again, case may or may not be exact…
  • Item Maintenance, Orders tab, Sales Order... click to sort by date: does not work properly

    Customer complained with v2021.2 Advanced. Verified in v2022.1 Standard with ABC data. In the above example, sorted by the Promise Date column, the 2nd line should be listed first... but the order list seems to be sorted by day of the month (not properly…
  • Closing work orders

    We just created our work order template in our new company. We were able to get the work orders placed and printing but when we tried to close the work order we got an error, Logical end of record reached. How do we fix this?
  • Customer Pricing/Item Pricing

    In our current system, we assign an alphanumeric price level/discount to each customer. Each item also has the same alphanumeric price level A = no discount B = 25% discount C= 30% discount D = 20% discount E = 15% discount We would like…