Back ordered items are changing the invoice total, even when the entire order is paid in full,

Question

When I select an item as back ordered in the Shipping Module, it updates the Invoice Total without the cost of the back ordered items. 
 Problem is, our products are pre-pay before they are shipped. So, payment is made from our 3rd party website, pulled through to MAS, but MAS updates the total based on what shipped and not what the customer paid. When we ship the back order items, MAS is trying to find the remainder payment, but it literally doesn't exist in MAS, even though it does in Sage Virtual Terminal.

mkaney · Accepted Answer

Well this is very old but since it popped up during a search and had no answer I thought I'd offer to help you with some information if you still need it. You need to mentally separate orders from payments and invoicing in your brain. The order does nothing to your accounting, it is simply an order. It is not an invoice. Nor is a payment an invoice. If the issue is that you want to print a complete total on the invoice for your customers, that is a presentation issue that can be dealt with other ways. Anyway let me know if you still need some help and provide you a more complete answer.

Sage 100

Back ordered items are changing the invoice total, even when the entire order is paid in full,

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