I saw this post https://www.sagecity.com/us/sage100_erp/f/sage-100-distribution-manufacturing-and-internet-modules/94349/you-cannot-proceed-with-unposted-data-in-physical-count-entry, but I want to elaborate a bit to see if I can find the genesis of my problem.
My supervisor was trying to change a valuation in Sage 100 Advance 2019 with Manufacturing, and he received the message:
I have no idea how a Physical Count was started, and ALL of our inventory was put into Physical Count, but when we were trying to figure out what happened, we ran the Physical Count Variance Register which should unfreeze items.
According to the post I linked above, we should just be able to clear the Physical Count Worksheet, but shouldn't the Variance Register do that as well?
Our biggest concern right now is that we will not be able to close the month. So, I humbly submit a few questions:
1. How did our Inventory get put into Physical Count?
2. Can we clear the count to unfreeze items without impacting our true inventory? We did NOT put any new values into the count, and the Variance Register doesn't reflect what we have in inventory at all
3. Can we close the month if we can't resolve this right away?
4. And finally, how do we figure out how the count wast started?
Thanks all, I am completely confused on this one.