We have an item that is showing with a quantity of 4 "in shipping" which we can not clear or zero out. There are no open sales orders for that item currently. Also there are no invoices for that item which have not posted. I have checked in the AR module for invoices, in the Sales Order invoice data entry, and sales order shipping data entry. It seems that there is some "phantom" invoice that has this item and can not be posted/closed as if it actually shipped.
Does anyone have any suggestions on how I can clear this out, or try to figure out what is causing the qty 4 to show as being in shipping?