Message "The physical count entry data entry files are in use. Unable to update"

SUGGESTED

Users are getting this message with increased frequency.   At first i just assumed it was due to, as the message says, someone else being logged in the entry files.  However, I am checking and am not seeing anyone in that system.   The user is able to process these in the evening when most people have gone for the day.

What else could be causing this?   If someone is in Item Maintenance, would it cause this?   Some other screen?  Would reinitializing data files help this issue?

Bottom line, this is happening much more often and we need to find the cause and stop it.  It wasn't an issue up until a few weeks ago.

Thanks in advance

Sage 100c Advanced 2018 (Version 6.00.10.0)