Linked server

We are in the process of researching CRM products and have installed the Sage CRM product using our free 1 user license that came with v4.50.  We have it up and running and it sending data back and forth to Mas90 like customer info.   We would like to view things like outstanding AR invoices.  In reviewing information from Sage it looks like we need to setup a linked server.  We did that and can extract data with SQL queries in the SQL Server Management Studio.  I've been following instructions from the "Partner Community" website.   When I try to set this linked server up in Sage CRM it cannot connect.  I go into administration - advanced - Tables and databases.  I'm thinking I'm not getting the setup entered correctly.  Is this the proper process to get invoice data and outstanding invoices to view in Sage CRM?  Or is there an easier way?  Thanks in advance.

  • Are you trying to use the Collections Manager add-on for CRM?

     

    Dawn

  • No, we are just trying to figure out how to use Sage CRM.  I saw a demo where they had a customer selected in Sage CRM and it had an invoices tab.  I then started researching how to do that.  I've found several articles about creating a linked server, "How to Add Invoices and Other Data From Sage 100 ERP to Sage CRM, 'Building Cross Database view for Reporting" and "Connecting to an External ODBC Database e.g. Sage ERP Mas 90.  I'm assuming that you can add views of Mas90 data in Sage CRM using views and the linked server.  I'm having trouble getting the linked server (to mas90 data that works) setup in Sage CRM so I can't test the rest of the theory. 

  • In case anyone goes down this path I have figured out that once you create a linked server in SQL Server or SQL Express to Mas90 data, you have access to that data in SAGE CRM.  I was able to create a View in Sage CRM that uses a SQL statement to access Mas90 data via the linked server.  Nothing to setup other than to reference the linked server in the SQL statement. Like:

     

    CREATE VIEW vVendor
    AS
    select * from MAS90_LINK...AP_Vendor

     

     

  • in reply to hal9000

    Hi  

    I have a similar requirement where I have to create a Linked Server in SQL Server to populate the data into CRM from Sage 100, But I am not very certain about the configuration of the Linked Server, any inputs you could share will be very helpful. 

    Thanks in advance.

    AJ

  • in reply to AJ@Marki
    • Sorry aj but it is too long ago and i only did it once.

    Hal