• Large AR file update - how long should it take?

    We have a client that has two companies that use VI to import AR invoices. The import file normally contains over 4000 records. In the first company they import the file and update the Sales Journal. This process will take about 10 to 15 minutes. In the…
  • EFile - could not make a working copy of the db

    Sage 100 Advanced, V2014, PU4. No IRD or PU7 yet, waiting on enhancements. Testing W-2 printing. It works fine in one company, but in another company we are getting the following message when trying to run them - could not make a working copy of the db…
  • Why would Paperless Office take longer to run during batch closing?

    We just completed our upgrade to Sage 100 2015 and noticed right away that posting invoice batches is now blazingly fast (hooray) but that the Paperless Office form generation and emailing is taking much longer than usual (~4 hrs as opposed to 1). Did…
  • Another change to the knowledgebase???

    Just tried looking up an error on the Sage knowledgebase, and things appear to have changed AGAIN - 1) can't select the program I need to search on - Sage 100 2) when I use the Advanced button & choose ONLY Sage 100, I get responses to my question…
  • G/L Detail Report vs. AP Expense by GL

    Before I contact my service provider, I thought I'd ask here. For several years in a row, we have some mystery amounts of $$ in accounts where they do not belong and we cannot figure out how they got there. We have no record of entering said amounts…
  • ACH payment process in Sage 100..takes quite awhile to run through each remittance advice/email

    Hi all We have just started using the ACH payment module. With about 25 vendors receiving payment this way, the program takes about 10 seconds to generate each email, which starts to add up to a lot of down time while waiting for each. It is a bit nerve…