• Duplicate imported payments

    We imported manual check entry payments via the Visual Integrator module. Accidentally uploaded twice, and now have duplicate payments posted. They're exactly the same, down to the same check number. Can I delete the duplicate? Or will I have to void…

  • $0 invoice

    When do you typically run the Remove Zero Balance Invoices utility...

    We have sent invoices @ $0 to customers several times lately. 

    Regards

  • When drilling down on an "MC" source journal, it brings up Payment History Inquiry instead of AP Invoice History?

    Hello all,

    I am looking in Account Inquiry at AP and MC source journal entries.  Drilling down on AP entries brings up AP Invoice History information.  However, drilling down on an MC entry brings up only Payment History Inquiry.   Does anyone know why?   

  • Price in Sales Order is different between Lines tab and Totals tab in Sales Order

    We created a Sales Order with a large number of line items.  The Total Amount shown on the bottom of the window is correct.  When we then navigate to the Totals tab, the Taxable Amount is a completely different number - inflated by almost $30k.  We sent this…

  • Opening Balances in GL

    I for the life of me can not figure our this whole clearing account and corresponding account in the journal entry to in put opening balances. I an starting fresh and want to input previous amounts from my Quickbooks in my GL so I can start using Sage…

  • How to get to the end of a line in the comment field in grid entry?

    I'm entering journal entries and in the grid, there's a comment text field. On different lines I want to append things to what I've entered in the header comment.

    Example: 

    • Header comment = Apr 2023
    • Line comment 1 = Apr 2023 - meals
    • Line comment…
  • S/O Credit Hold

    Hello,  with 2019 version when we created a new S/O quote if customer was on Credit Hold it would prompt us now with 2022 it does not.  .

    However if we start with an order not quote then we get prompted. Has this function been removed for quoting..

    Th…

  • Sale Order Entry - History no show

    Hello.. we are using Sage 100 2022 couple of our users are having trouble viewing item history via S/O Lines tab. When adding a new line item then hitting F2 key the item list doesn't show however when I do the exact same the list appears.. 

    Please…

  • Sales Tax adjustment when a customer takes a discount

    We have a customer who takes a 2% discount on their invoice regardless of when it is paid.

    How should we adjust for the reduced amount of sales tax?  The payment is usually made in a different period than the original invoice month.

    We've already paid…

  • Auto Check Clear file in use

    We continually have an issue in Bank Rec auto check reconciliation every month where the import file always needs to be renamed to something different than what it was the previous month in order to get through the process. If not this message pops up…

  • Need to set up backup withholding for a Subcontractor in AP

    Is there an easy way to set up backup withholding for a vendor in AP? We need to withhold federal backup for a subcontractor.

  • Repetitive Invoicing

    We would like to allow some customers to pay their invoice on a 6-month payment schedule. I see that we can use repetitive invoicing and set up up for a 6-month period but we want to take the sale upfront. Does the repetitive invoicing replace the traditional…

  • AP ACH File Special Characters

    We are processing ACH files out of AP, and while it has worked fine, we recently came across an issue where some of the payment lines were rejected because the vendor numbers (which are included in the ACH file by default) contain special characters …

  • Can you reverse a voided check in Sage 100 - AP?

    We somehow voided the same check twice on different days.  Can the duplicate "void" be reversed/deleted?

  • Apply credit to sales order

    Can a Credit be applied to a Sales order or only an invoice?

    Any explanation of best practice would be appreciated

  • AR Repetitive Invoice Cycle and unique billing dates

    Looking for recommendations on how to handle a AR repetitive invoice that is billed annually for example but it's not based off the calendar year. It's based on when the customer signed up. For example, signed up 4/1/2022 so entered a repetitive invoice…

  • Voided EFT Payment in Future Period

    We had one EFT payment in December 2022 that never left the bank, so we voided it in Intacct when we began reconciling our bank accounts. Unfortunately, the payment void date was selected as December 2023 instead of December 2022. We cannot reverse the…

  • Has a patch come out to fix the Sales Tax in AR

    We discovered a flaw with state sales tax not calculating properly and I was in contact with SAGE support about an issue. The issue was with sales tax not computing correctly when entering freight on a repetitive invoice.  I was told it is a flaw in the…

  • how to record prepayments for assets or Pro-forma invoices

    we frequently need to make wire payments in advance of receiving an invoice, non-inventory items. We record the wire as a manual check.  We have had duplicate payments to vendors as we've lost invoice # being the control.  When I view the vendor inquiry…

  • AP GL Reconciliation-How TO?

    I am a very new user and am trying to reconcile my AP GL balance to my AP Aged Invoice and AP Trial Balance.  What are the steps to do so?  In previous systems I have used, you could reconcile an account like this by reviewing the "schedule" for lingering…

  • AP to GL Reconciliation

    When reconciling AP to the GL and using the AP Trial balance, does the invoice date have an impact on differences? As I understand it using the AP Trial balance goes by transaction date which is the GL posting date. I'm reconciling day by day and sometimes…