• Error: Customer is not on file, even though customer has been created

    We have ran into an issue which we have never had before. When entering a cash receipt, after searching for a customer and selecting that customer (which appears in the list and shows as active), we receive an error that says "xxxx is not on file". …
  • Is there a way to view invoices in Customer Inquiry for the Sold To Customer when National Accounts is Enabled?

    Is there a way to view invoices in Customer Inquiry for the Sold To Customer when National Accounts is Enabled? Currently, I can only view the invoices in the Bill To Customer. When someone is inquiring on an Invoice on a Sold To Customer there does…
  • Help with changing a customer name

    Is it possible to change a customer name while their are S/O that have not been invoiced? I have blanket S/O for different customers and S/O that can't be invoiced until the product is shipped.. When going to AR>Utilities>Delete and Change Customers I…
  • How to display CustomerNo in larger/bolder font?

    When you select the Customer in Customer Maintenance, the text is gray on a gray background. (Sage 100 Advanced 2017) Older employees have a harder time reading this gray on gray. Is there a way to change this to a bold, black font? I've looked into…