Vendor List won't autopopulate. What am I missing here?

SOLVED

Hello, all! Here's a small, odd thing I'd like to resolve for a colleague. When I access AP>Vendor Maintenance or Inquiry>Lookup (magnifying glass) and the Vendor List pops up, the entire list of vendors unfurls itself. When my colleague does this, the list remains unseen/blank until she clicks the grey Find button. 

What setting must be changed in order for her list to display upon using the lookup function?

Thanks in advance for your insight!

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