Printing an adjusted Invoice in AR

SOLVED

I have an invoice that was posted without freight added, so an adjustment was successfully processed to the specific invoice. I'm trying to find a way to update paperless office with a new PDF that reflects the adjustment, or some sort of means of sending the customer the actual amount due. When the adjustment was posted, a new PDF was added to paperless but it does not reflect the new total, even though AR does in fact show the new total. 

So is there a method to print the adjusted total Invoice that I'm not seeing?

  • +1
    verified answer

    Are you talking about an adjustment by applying a Debit Memo to an invoice (increasing the balance)?  That is a separate transaction, and cannot  be combined to print within the PDF for the original invoice (using regular Sage 100).  You'd have to credit everything, and create one invoice with all the details, or come up with some kind of custom report.

  • 0 in reply to Kevin M

    I typed in the Original Invoice number and customer number and it asked if I would like to adjust the Invoice and I said yes

    And then I went to the totals tab and added the $495 on the freight line that was not on the original Invoice

    Yes I am attempting to increase the balance on the freight line.

  • 0 in reply to ISHREDTECH

    The same rules apply (...a DM is when you have the SO module). 

    The adjustment is a separate transaction.

    You can see this more clearly on the Invoices tab of customer maintenance.  Click the invoice and look at the lower grid.  An adjustment affects the balance, but the original transaction is otherwise unchanged.

  • 0 in reply to Kevin M

    Yes that is what I see on my end. And each has the Invoice number but prints as individual Invoices (separate totals). So it looks like the only way to have them combined to be printed is your original suggestion of crediting off the original Invoice and doing another Invoice to have the freight and line items print on the same page. I understand from an accounting perspective what is happening, but the customer wants in your example above to see a total of $914.25 on the Invoice sent to them (not 1 for 50 and 1 for 864.25).

    Thank You for your help we just migrated from Sage 50 at the start of the year.