Balances showing in Cash Receipts but not showing on Accounts Receivables

SUGGESTED

Accounting has brought to my attention that we have several balances that seem to be hung up on Cash Receipts but are not showing up on the Customers Accounts Receivables Aged Invoice Report. They believe this has happened when only trying to apply part of a payment to an invoice. I have not been able to duplicate the issue. $286.35 Is the amount in question.