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  • Federal Tax Forms Not Populating Company Information in Latest Update

    Is anybody else having problems with the Aatrix payroll tax forms (5-4-1, 5-4-2) not populating after the latest software and forms updates? Last Friday the forms worked fine for me. Today I updated to the latest version of Sage and the latest (required…
  • Customer Price list and Recurring Orders

    We have a 2023 Customer Price List that is used for multiple Customers. We also have Recurring Items for the same Customers. However, when we update a price on the Customer Price List, the price on the Recurring Items does not update automatically…
  • Release 6.1a: Should I download the 64-bit or 32-bit installation file?

    Release 6.1a on Sage Portal has two different installations files available, and you should download and install the version suitable for your environment. The terms "32-bit" and "64-bit" refer to the way a computer's processor (also called a CPU…
  • Product update | Sage Business Cloud Payroll Professional Release 6.1a available now

    The latest update to Sage Business Cloud Payroll Professional Release 6.1a is now available and it includes a few new features that will help you to process your payroll. What is included in this update? South Africa 2023/2024 IRP5 changes for…
  • Upcoming Update: 2024 update 2 (Release date: 19 September 2023)

    The latest update to Sage Pastel Payroll is now available and it includes loads of new features that will help you to process your payroll more quickly. What’s new Councils • Electrical – A new transaction, transaction template and changes to the…
  • Product update: Sage VIP Classic and Sage VIP Premier Release 6.1a available now

    Release 6.1a for Sage VIP Classic and Sage VIP Premier is now available for download on the Sage Portal . What is included in this update? New Runtime 10.5.0 South Africa 2023/2024 IRP5 changes for Interim EMP501 Reconciliation submissions…
  • Software Update V23.3.3.0 - Sage 300 People

    The latest version of Sage 300 People V23.3.3.0 is now available for download on the Sage Portal. To access the update directly, please log in to the Sage Portal , which is our new improved Customer Zone. Click here for a guide on how to download a…
  • Scheduled Maintenance: Sage Business Cloud Payroll Professional Release 6.1a - Monday 18 September 2023 (20:00 - 22:00 SAST)

    We are making some improvements to Sage Business Cloud Payroll Professional which means it’ll be unavailable on Monday evening 18 September 2023, between 20:00 and 22:00 SAST.  You will not be able to access the application during this time. Thank…
  • Next software release | Release 6.1a for Sage Business Cloud Payroll Professional available 19 September 2023

    Our next software update, Release 6.1a , is scheduled to be deployed on Monday evening 18 September 2023 between 20:00 and 22:00 SAST , and will be able thereafter when your Super User logs in. What will be included in this update? RSA IRP5 report…
  • Next software release | Release 6.1a for Sage VIP Classic and Sage VIP Premier available 18 September 2023

    Our next software update, Release 6.1a, is scheduled to be available from Monday 18 September 2023 on the Sage Portal . What will be included in this update? RSA IRP5 report changes for Interim EMP501 Reconciliation submissions Employment Verification…
  • INFO: Technical Team Update August 2023

    Technical Team Update August 2023 As part of our commitment to enhancing the Sage X3 customer and partner support ecosystem, we focus on continuously improving the Sage X3 knowledgebase and the Sage City platform. Our goal is to provide a resource hub…
  • Updating Default BOM

    While looking over the recipe for an error in a large multilevel BOM I noticed a interesting issue. The Sub BOM's Default numbers have been changed but that doesn't seem to be reflected throughout the Master BOM recipe. Is there a way for the Build of…
  • ALERT: Sage X3 Automated Test Platform 3.0.0.1 Security update

    The password to install or update Sage X3 Automated Test Platform has been modified for security reasons. For new installations use the credentials provided in the atp-3.0.0.1-win.zip file. For all existing users whatever the version of Sage X3 Automated…
  • Automatic updating of BOM when Items are changed

    If I change an item and save it. The BOM isn't updated until I open it, delete the item, then add it again. If this is forgotten, then the wrong out dated part is erroneously added to the BOM, causing errors throughout the system. This took us…
  • Product Update: Sage Business Cloud Payroll Professional Release 6.0c is now available

    The latest update to Sage Business Cloud Payroll Professional Release 6.0c is now available and includes new features that will help you process your payroll. Click here to download the Release Notes for Release 6.0c What is included in this update…
  • Scheduled Maintenance: Sage Business Cloud Payroll Professional Release 6.0c

    We are making some improvements to Sage Business Cloud Payroll Professional which means it’ll be unavailable on Thursday 13 July 2023, between 20h00 and 22h00.  The following notification is currently displaying on your Payroll Subscription screen …
  • Sage Accounts Production Advanced V2023 Update!

    Great news V2023 is now available for download! View our install hub Here>
  • Install your Sage Payroll update

    Great news! Your payroll software update is now available. This updates you to the latest version 26.1. Download and install it now This update contains some great new features to help make processing your payroll even easier. Find out What's…
  • Software will not Backup from File

    Hello all, I have updated a company's Sage software to a new version. When I try to restore the company by selecting a back up file, the file will not enter the set up wizard. What I mean is, 1) I enter the restoration set up wizard, 2) select the…
  • Prepare for the latest update now

    Sage Payroll Coming Soon Great news! We're almost ready to release the latest Sage Payroll update. We'll notify you by email and in your software's Advice Centre when the update is available, so you can install the update and access the great new…
  • Sage 50 P11D - Software update available now

    Update Sage 50 P11D v28 is now available for you to download and install. This update includes the legislation for the 2022/2023 tax year. Download and install now > Free webinar Join a live webinar with a Sage expert, who'll give you the confidence…
  • Product update | Sage Business Cloud Payroll Professional Release 6.0b available now

    The latest update to Sage Business Cloud Payroll Professional Release 6.0b is now available and it includes a few new features that will help you to process your payroll. Click here to download the Release Notes for Release 6.0a What is included in…
  • Product Update | Release 6.0b for Sage VIP Classic and Sage VIP Premier is now available

    Release 6.0b for Sage VIP Classic and Sage VIP Premier is now available for download from the Sage Portal . This is a mandatory update for Ghana users, and optional for all other users. Click here to download the Release Notes for Release 6.0b. …
  • New Sage Self Service Release V1.20 (Released 04/05/2023)

    Whats new on Sage Self Service V1.20 A Transaction menu item has been created for the Admin user profile. The items mentioned below will allow the administrators to resolve items without having to log a support case. A new function to delete Company…
  • Product Update | Sage Self Service v1.20

    We have updated your Sage Self Service application to the latest version, and have included the following features/improvements: Company Holidays: The Administrator can view the uploaded public holidays per company, and delete them if incorrect …