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I've never had an employee want extra withholding when filling out their W4. I found where to enter that amount (Maintain Employee & Sales rep, withholding info tab, additional withholding federal box/top line) and did so. I then did a trial paycheck…

There seems to be no way in Sage to allow for special T4 related payroll entries for Volunteer Firefighters. I need to enter the first $1000 in Box 87 and the remainder of pay in Box 14. This has been fine until this year as CRA is Requiring Electronic…

We are getting the "Unhandled exception has occurred in your application." when trying to print our T4's. We have installed, uninstalled JIT debugging, we have run the .NET Framework Repair Tool and reinstalled windows. We've also uninstalled and reinstalled…

Hello. As per new T4 2023 requirements, Box 45 should be left blank for the individuals who were no longer an employee on December 31. I can't found the way to leave this box empty. Sage gives me options #1-5 and when I try to delete everything from…

When I print my T4's and T4 Summary to my clients file, the PDF is printing and saving the reports with Chinese writing. Usually it saves it as T4 Summary or T4 slips. Just curious how to change this or why it is doing this.

We have a Group Benefit plan which includes a Life Insurance Policy. The company pays 50% of the Group Benefit and the employee pays the remaining 50%. How do I include Life Premiums from the Life Insurance Policy in Box 40 (also included in Box 14) on…

Trying to upload my employees t4's to sage HR. Has crashed 4 times I've tried doing all employees. Then I tried just doing those with last name starting with A and it worked. Tried to upload the B's which there is more of and it crashed again. Please…

Hi, Because CRA have new policies for T4 electronic filing, I need to adjust some employees T4 boxes & amounts. Please help how to adjust T4- year to date amounts and add new boxes & amounts. Also please help how to export T4 info and submit to CRA…

In my T4 slip, box 24 , the full amount of my salary still shows up, when it shouldn't... But box 18 is empty. ( https://drive.google.com/file/d/1e7Cihgd3wrdTHhNJSQmvnoYucH7FHYAg/view?usp=sharing ) How can I edit the T4 values in Sage Payroll Cloud before…

Employee has spouse and children. Employer offers package to eligible staff and the spouse and dependents so I know to use code 3 in that case. My coworker tells me that if the staff is single, we need to use code 2. I say that their actual marital status…

it is almost time to issue T4's. Last year we introduced the GRSP and DPSP. how do we report these on T4's. All I see is this image attached below. so my questions are do we report GRSP on T4 as well as I believe everybody should be receiving T4E from…

I have 2023 Sage 50 version with subscription good until 8/9/2024. We closed our company on January 13, 2023, so we have a couple weeks of payroll that I need to run W-2, W-3 , 1094 & 1095 but they do not seem to be available to file through atrix. They…

This is only my third time doing year end for my work (second year by myself) and I am really confused. Can someone point me in the right direction? On my T4 summary the numbers don't balance and I end up with a difference. How do I find the error…

Employer Dental Benefit information - can someone tell me if there is an update?

Can't Netfile from Sage - Would anyone have a work around for 2022? Reports are pdf which I can easily edit and add the Box 32 & amount for each employee. Really, my only issue for 2022 filing is getting an accurate xml formatted file to send to CRA…

Hello, I'm trying to fix an issue with my group insurance for some employees. Essentially, it is taxable in Quebec, but it is non-taxable on the T4s. The amount still shows up in taxable income for the employee on the T4s, which shouldn't be the case…

My Canadian T4s had a yellow column on the far right with no title but it had the employee wages in it. I labelled it # 14 "employee wages" and now they are on there twice and doubling up on the final T4 printout for each employee. How do I get rid of…

After getting over the panic that our customized 1099 templates were gone with the upgrade to Sage 50 2023 and making the dozens of corrections Aatrix requires, I cannot get my printing to line up on the bottom portion of the 1099-MISC Forms! I used to…

I was disappointed to see that all of the customized 1099 forms I had set up in the past were gone. I am happy to see the 1099 NEC & Misc in the tax form screen, but my 1099-Div form is gone. I am now scrambling to figure out how I am going to print these…

Now that we have to use Aatrix to print our 1099's we only have the option of printing to blank paper without the instructions. No way to get around this. So we either have to send to our recipients without the instructions or print a 12 page form from…

We just installed the tax updates and product updates for Sage 300 2021 and we are missing the option to Print 1099/1096 Forms under A/P Vendor Reports. I can see 1099 Filing and I have all of the setup options for 1099's selected. What am I missing?

I installed PU1 for V2023 to test the new Aatrix 1099 process. When trying to run the forms, I choose automatic update for the forms and receive the below error. I tried to manually update the forms by downloading the executable from Aatirx as well. Nothing…

I have noticed that when printing T4's they print the first name first where the last name is to go and the last name where the first name should go. We used to put a comma in between last name and first name but when we started paying by EFT the bank…

We cannot get Box 52 to show the employer amount for Pension on the T4 form. I had a similar problem last year, but was able to fix it by adding another "Benefit" and having it go to box 52, but that is not working this year.

Hi I am trying to print T4 from Sage Reports. On form , its not printing Full address and Employers account number. Please advise where I am missing some thing Thanks