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  • Faulty VAT return creation

    Hello. Newb here, relatively. I entered all my VAT period purchases. I then found a couple of extra VAT purchase invoices and added them. The extra VAT claimed does not appear in the VAT calculation. Manually added, my VAT reclaim comes to £512.52,…
  • Sabia que tem que comunicar à AT a inexistência de faturação num determinado período?

    O OE2022 veio alterar o artigo 3º do Decreto-Lei n.º 198/2012 adicionado o nº 9 que diz: "9 - Os sujeitos passivos referidos no n.º 1, que durante o mês não tenham emitidos documentos, devem comunicar esse facto à AT, através do Portal das Finanças…
  • API para Sage One

    Olá, boa tarde! Gostaria de saber aonde encontrar a API para comunicação com o Sage One. Alguém pode me ajudar?
  • O que vai acontecer se eu não comunicar as séries em 2023?

    O que vai acontecer se eu não comunicar as séries em 2023? Pode encontar a resposta a esta e mais perguntas neste artigo .
  • Issue logging in / Setting up account

    Hello, Wondering if someone can help ASAP? I am an AAT student doing my 'Using accounting software' module as part of my level 2 AAT and require access to sage in order to study but I'm facing issues logging in / setting up my account. When attempting…
  • O Certificado Digital Sage One, Sage 50Cloud, Sage 50Cloud Loja e Sage 100Cloud

    O Certificado está disponível para Clientes com as seguintes soluções Sage: Sage One, 50cloud, 50cloud Loja e 100cloud. Através do portal my.sage.pt aceda a sua área reservada, menu A minha Solução Sage \ Certificado . Faça o download do seu Certificado…
  • Sage One - Registo do ATCUD nas Séries dos Documentos

    Poderá visulizar mais dicas aqui Comunicação Via WebService (apenas disponivel em serviço Standard) 1. Deverá criar um sub-utilizador com perfil de WSE no portal da AT Nota: Caso já tenha um sub-utilizador criado deverá apenas adicionar o visto…
  • Posting import VAT & duty on sage one

    Hi, I've recently imported some goods from the US. I have the C79 certificate for import VAT and duty, but I do not know how to post this on Sage One? I can only find support for Sage 50. Can anyone help? Thanks!
  • Help With Accounts Start Date?

    Good evening everyone. I'm currently studying for my AAT level 2, specifically the Using Accounting Software module, where I am using Sage Business cloud for my practice and booked assessment. Unfortunately there is a particularly annoying issue I…
  • ERROR 504

  • Cash Invoice on Sage Acccounting

    Good Morning, I have a query - I have a coffee shop and I am trying to capture the sales invoices for the day (Cash sales). I cannot have a option to capture a cash sale directly to a cash customer (GL Account) and affect my inventory as well…
  • Yearly Subscription

    Hi, I paid for an yearly subscription in March 2022 which was to run to March 2023. However, my account say the registration is expired and i cannot access my data. The yearly subscription has not been effected yet. I have tried to contact Sage…
  • Creating specific GL Account for Service Items

    Hi. In Evolution 200, we had to create groups of items and a particular group will have an Inventory, Sales, Purchases account that we could set. For example, service items pertaining to Accounting will have the Inventory field set to "Accounting…
  • Time Tracking

    Good day We are unable to import our monthly time sheets and Your Call center is no help. Please assist
  • Email server

    Good morning, Anyone else experiencing email issues. I cc myself in all emails sent out from Sageone but I am not receiving any. Are the servers down?
  • Bank account transactions gone missing

    ANY idea why the bank transactions (Reviewed & New) can just disappear? Does anyone know whether there is a filter setting somewhere on the Banking that I can take off? Even new transactions diappear as we process and save - not to even talk about…
  • Download/Install Error - Accounting Custom Layout Designer for Windows

    I have been trying to Install Accounting Custom Layout Designer for Windows for the past month to adjust our invoicing templates but having absolutely no luck, even after a long email thread with support agent as well as a lengthy online live chat with…
  • Consolidating Retained Income (Opening Balance) and Retained Income (system generated) accounts in the new year

    We started using Sage Cloud Accounting in Feb 2020. In order to bring in our opening balances from Dec 2019 I manually updated all the opening balances under the company menu. We used the system for the entire 2020 financial year. At the end of the year…
  • I think sorry isn't good enough SAGE. No more excuses, we rely and PAY for your uninterrupted service!

    We really need a real explanation as to the problem here and a time frame from senior management as to when this service will be 100% functional again. Someone needs to be held accountable to the constant let downs and break down of service. We need…
  • Sage Login

    Can you please provide some indication of when this issue can be resolved? The timing of your so called improvement could not have been worse. We just got things implemented on sage as we changed cloud services. According to people sage are more trust…
  • Sage Offline! Can't Login.... Urgent Attention Needed Please!

  • Sage Problems...

    The fact that its been 4 days is unacceptable! Give us adequate feedback please. 4 Days not being able to do my work is costing me money and we need answers to know when the system will be operational. No Quotes, No invoices and No statements..…
  • Sage online bank feeds

    Hi, we are struggling with online bank feeds (specifically with ABSA bank account), Sage online doesn't give an error message, it just reverts to the login page or it just keeps on loading. What can we do to fix this? Is there a specific manner to add…
  • Please help can not mail out and loosing revenue

    Please help can not mail out and loosing revenue
  • Cannot log in - your connection is not private

    security message - cannot log in