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Each time I start Sage payroll, I have to turn on the Process Map in 'View'. Is there a way of setting this as a default so I don't have to turn it on each time?

After rolling forward to a new year an employee suddenly had a payroll advance show up that was never issued and we can't figure out where it came from. The Employee Detail Report shows no advances ever being issued and the amount is very odd. The balance…

Hi, Could you please help me with how to remove the box 19 from T4 summary? Because my employers do not need to pay EI. Thanks.

Hello friend, 1. I filled about 2023 T4 and T4 summary. The T4 summary had difference $64520.95. I know I still owe CRA Nov and Dec 2023 remittance did not pay total $57832.45 but the amount is not matching the difference $645520.95. My question is…

Sage Payroll v27.1 is now available to download and install. To help you with the Enhanced Reporting Requirements (ERR), in v27.1, following your feedback, we've made a number of improvements including: Export details option to print and save submission…

Bonjour, Après avoir remis mon sommaire de fin d'année, j'ai reçu de revenu Qc que certains de nos employé.es ont une sous-cotisation .. Pourquoi ? Malgré que j'ai le même taux pour tout le monde Merci d'avance

Bonjour, J'ai fait une erreur dans la terminaison d'un employé. Je ne veux pas créer de relevé d'emploi, je veux réactiver mon employé. Merci

We have a Group Benefit plan which includes a Life Insurance Policy. The company pays 50% of the Group Benefit and the employee pays the remaining 50%. How do I include Life Premiums from the Life Insurance Policy in Box 40 (also included in Box 14) on…

In my T4 slip, box 24 , the full amount of my salary still shows up, when it shouldn't... But box 18 is empty. ( https://drive.google.com/file/d/1e7Cihgd3wrdTHhNJSQmvnoYucH7FHYAg/view?usp=sharing ) How can I edit the T4 values in Sage Payroll Cloud before…

Sage has recently launched a new complaint email address, [email protected] , which enables you to escalate any issues you may have encountered with our products or services. Once we receive your complaint, we will provide you with a reference number…

Bonjour, les employés de notre entreprise cotise au fond de solidarité FTQ, ce qui octroie un crédit d'impôt sur chaque paie. Avant on faisais les paie en utilisant Sage 50 directement, mais nous avons décider de migrer avec Sage Payroll afin que les…

Hello Community Members We know your time is precious, so we’d like to make sure that when you post your questions, they’re in the right place, so you receive the right response without delay. We have noticed that some of our members have been unintentionally…

I have a number of employees who perform two roles within the company and as the roles are subject to different PRSI classes (A8/A9 for Community Employment Scheme role and A1 for normal employment) i am wondering if Employment ID is the way to deal with…

The November Sage Payroll Ireland Support Bulletin is now available. This month you can read about: Updating your software for year end Free year end webinars to sign up to How to check your submissions ....and much more Open the Sage…

Dear Community As members of the community, your experience in the community matters the most to us. That is why we highly encourage you our members to please take our NPS surveys to gain insights from you on how best can we improve our community for…

I have just signed up with Sage payroll and trying to download RPN data from ROS. However I realise, I only can see partial data retrieved from ROS. Expected: 1. I have two employment for current year, one is ceased and other one is active. 2. When…

Hi, Be nice to have a facility within employee details whereby you could print/email multiple payslips between period numbers...e.g. if an employee requires say the last 6 months payslips (for a mortgage application etc), you can tell software to print…

Add a festive message to your invoices Wish your customers seasonal greetings and add a festive note or image to your sales documents. Read more > Keep an eye on your cashflow You can use these reports to keep an eye on what you're due to collect…

We contribute 50% towards our staff Medical Aid. What are the legal payment obligations for Employers towards Employees and their Medical Aids when staff are on Maternity Leave?

Stay on top of your payroll and manage the pay run with ease. Join us for our webinar partnered with Bizimply on Tuesday 5th October at 2:00pm and learn how to run your Sage Payroll with confidence! Register now >

We never had an issue with backups before but now none of them are working when backing up Payroll The backup is fine until it gets to Archiving MicropayBackupManager/ Then we get the following errors -Archiving MicropayBackupManager/Ionic.Zip.dll…

I am trying to use MicropayBackupManager but keep getting the same error. It has never happened before as backups always completed I need to take a backup from our on premise Payroll and restore it to our new Cloud50 setup. Any idea what I need to…

To: Sage Directors I have e-mailed your company secretary requesting confirmation that Sage is compliant with the POPI Act and that Sage provide me with the necessary documentation confirming such compliance. Unfortunately (I am not really surprised…

Bizimply webinar - 20th January 2:00pm - 3:00pm We have partner ed with Bizimply to creat e a webinar to help you s tay on top of your payroll and manage the pay run with ease during this challenging period. If your company pay’s hourly employee’s this…

Hi there! I have 2 different pay dates across employees. How can I submit this with Sage? There's just 1 general pay date to set out when creating a new period. Not one per employee as per my concern. Thanks in advance.