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  • Menu item - type: query - "where" parameter operators

    Good morning, I'd like to filter a query for a landing page on my X3 v11. I see on X3 online help that you can add a "where" parameter to a menu item and add sdata conditions, but the help says: Only simple conditions using "le", "ge", "eq", "lt"…
  • Improve Menu profile import function

    This function is very useful to translate Syracuse menus, as it reads translations already done in SQL db. But, some items on the navigation page are not translated. Example with Fixed assets/Inquiries menu. ‘All legislations’ and ‘Germany & Austria’…
  • Critical security hotfixes for U9, V11 and V12.

    A security risk within Sage X3 has been discovered that may impact customers using Sage X3, Sage X3 Warehousing and Sage X3 HR & Payroll. The security risk is related to a platform component and has no impact on the Sage X3 application code or customizations…
  • Error : "Next Long" in web services

    Cause : The XML or JSON file is too big. Fix: Remove all defaulted and unnecessary fields from the XML/JSON stream and test.
  • Web service call timeout or "No data to display" message

    Increase the timeout settings by a factor . 1. Navigate to Administration > Administration > Hosts 2. Click edit on you server 3. Increase the Return Request Timeout 4. Test The timeout is in seconds, this value should be increased cautiously…
  • Error: "Create session error: Wrong user or password"

    Cause : Syracuse user is not linked to folder users. Fix 1. Navigate Administration > Users > Users 2. Locate the username 3. Click edit and ensure there is a linked user on the respective folder NB. If the folder has a username that exact…
  • Error:"Cannot connect to server xx.server.local:1807; Error connect ETIMEDOUT - Error code : [500]"

    Cause : Services failing to communicate. Fix . 1. Test by using telnet utility 2. If telnet fails, switch off firewall 3. Test NB. All communication ports need to be configured as exceptions on the firewall.