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  • Support of STARTTLS

    Does Sage 300 support STARTTLS?
  • Performance: "Call SYSTEME From ORDSYS" takes about 15 seconds

    Dear readers Does anybody know how to investigate a performance issue that obviously takes places in the X3 standard function ORDSYS.SYSTEME() ? Any help is welcome! Regards, Benjamin
  • Internet Speed Affecting Performance

    Hello! My office is in a remote area, so the internet can be inconsistent at times. I've noticed when we have internet slowdowns or outages, Sage moves so slowly that we can't get any work done. My Sage 50 company is hosted on an onsite server.…
  • Web screen display 'undefined' in version 2023.01

    Hi everyone Please advise what is the cause for the following sign-in error in version 2023.01. Receive the below display message after providing the sign-in name and password Please correct the following issue(s): undefined Thanks Jonsen
  • Sage 300 2022 (PU1) Workstation clients - Random Database connection errors and terrible performance

    We have Sage 2022.1 on our server which is performing perfectly (on the server or through RDP with our VPN firewall). We've installed the Sage Workstation (WSSETUP), ran the Database Setup which created the ODBC and the test connection is fine. Hours…
  • AccpacInfo Message : "Can't open InfoFile"

    Hi all, I keep getting this message when I try to Get Info from AccpacInfo.exe. "Can't open InfoFile" How can I fix this error? Thanks.
  • Sage 300 loading slow to open form screen

    Hi all, today my client's user is experiencing slow loading to open Sage 300 desktop screens. It was fine previously but started to get slow in the past few days. How do I solve this? Thank you
  • CRM Hangs when trying update Sage 300 customer

    Upgrade from an old version of CRM to 2021 R2 Patch 2 Lots of stuff didn't upgrade properly. All errors were resolved when we did the multi-step upgrades but it definitely did not go smoothly. We have CRM running. We can look at a customer and we…
  • Sage 300 and AutoSimply Barcode application very slow

    Hello fellow Sage 300 users and IT Admins, We are using Sage 300 2022 and we use AutoSimply Barcode application along with our Sage 300. We currently are on the latest PU for Sage 300 2022 and we even have the latest customized AutoSimply Barcode 2022…
  • Desktop has stopped working

    When exporting one of the custom crystal reports we suddenly get the below error message: Deskto has stopped working. When l went to the windows Event log to check what is the issue l get the below error log: - System …
  • Exclusion list for anti-virus software

    I know this has been asked before, but a few years have gone by so I'm hoping there might be some updated thoughts on the subject. Client is preparing a new Sage app server, which will have FireEye virus protection. They know they need to exclude Sage…
  • Problem opening Sage 300 desktop form

    Hi all, I have problem opening any Sage 300 desktop form which just happen this week after windows update. The form still opening but the popup and error are annoying. Anyone know how to solve this? Thank you.
  • Sage 100 2021.1 slow module opening

    The slow performance within a module that I complained about last month seems to be cured by rebuilding the search index, but performance when opening a screen (eg. item inquiry) is quite a bit slower than 2018. (old thread: https://www.sagecity.com/support_communities…
  • Notes Window is blank and cannot use

    Trying v2020 notes on server; I get the first pop up and click 'view' or 'Edit' but Note window for editing etc is blank except for the little top subject box works Cannot type on screen. Is this some kind of HTML browser issue; Firefox is default;…
  • PO Module -Multiple receipt invoicing

    im getting the below error while trying to do multiple receipt Invoice. kindly help two errors all receipts in the multiple list must have the same number of source currency decimal places all receipts in the multiple list must have the same number…
  • sage 50 quantum v2019.1-2019.4 performance with Windows 10 updates 20h2

    hi i'm not a Sage user but i'm helping my client with a sage issue she is running Sage 50 quantum v2019.1 PC is a i5 7500, 8GB on a dell WS + mirrored HDD drives. Win10Pro v1809 Sage is ran locally on this PC, which she RDPs to from her mail PC…
  • Sage 2020 Macro Error

    Running a macro we use daily and it worked all morning. Now when trying to run a macro in Sage 2020 O/E we are receiving the following error: Run-time error '91': Object variable or With block variable not set When we select End we receive the message…
  • TSService (32 bit)

    Hi, TSService (32 bit) is constantly eating up the cpu even when timeslips is not open or in use. It's a fresh install on a new server since I was having the same issue on an old server so tried everything from scratch with a clean install. This is…
  • New Sage 100 2020 Advanced Installation - Poor Performance

    We're in the process of upgrading from Sage 100 2017 Standard to Sage 100 2020, and while I'm not clear on the details (the accounting guys take care of that) based on our license we apparently were able to acquire Sage 100 2020 Advanced free of charge…
  • Sage X3 on Multicore VM

    Dear Experts, we have a strange problem. Sage X3 is allocating only one core for tasks launched from each of the terminals. The system is running in a VM with a 4x4 (4 Physical each with 4 logical cores) configuration. But while creating a big report…
  • Sage 300 Performance over LAN, WAN, and VPN

    I've seen a lot of discussion about Sage 300 performance on a LAN vs WAN vs VPN. We have traditionally run Sage 300 over a LAN with clients, server, and database all on the same network (client machines using 1Gbps network adapters). When the pandemic…
  • Monitoring for Sage 300

    Hello, I would like to know if anyone has any experience with monitoring Sage 300. We have a monitoring team that will monitor logs and services. Does anyone have any suggestion on what we could monitor to know if accpac is likely responding? …
  • Sage over VPN

    I'm new to Sage and all of our users tell me that it runs horribly over a VPN connection. User with a laptop has Sage 300 client installed... when he runs the application in the office, performance is acceptable. But when the user goes home and VPN's…
  • Sage Advanced vs Premium

    We are planning to upgrade Standard to Premium based on the assumption that Premium is comparable (or not much slower than) to Advanced in terms of data input and reporting speed. Standard is very slow and painful to use, so our team needs better performance…
  • Sage 300 Performance

    Hello All , Quick Question, Could Sage 300 cope up with a load 20-30k transactions per day? Thanks