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  • Sage 50 Educational Program

    Hello Everyone, Is the new Sage 50 Educational Program is a replacement of Sage 50 premier Desktop and both will retire as of December 31, 2024. Thank you
  • Sage 50 will now close notification

    Hi me and other users are receiving this error message after a while, what causes this, is it normal?
  • users exit Sage 50 and try again

    When I run the report its saying Another Sage 50 user or workstation is accessing this company area or performing a similar company process. Please wait a moment and try again. If you believe you received this message in error, have all users exit Sage…
  • Features Sage NEEDS

    It would be so nice if Sage could do (or does do?!) the following: - Email to all customers from Sage (ie updates for pricing, general communication messages, etc) --> upload an attachment to send to all customers directly, rather than individually…
  • Performance: "Call SYSTEME From ORDSYS" takes about 15 seconds

    Dear readers Does anybody know how to investigate a performance issue that obviously takes places in the X3 standard function ORDSYS.SYSTEME() ? Any help is welcome! Regards, Benjamin
  • Year-End Wizard Begin Close (Not Responding)

    I am running the year-end wizard and once I had hit the "Begin Close" button after saving a back-up, the program has gone non-responsive. Although it is Not Responding, the Task Manager shows it as using some CPU % and after talking to the support team…
  • Internet Speed Affecting Performance

    Hello! My office is in a remote area, so the internet can be inconsistent at times. I've noticed when we have internet slowdowns or outages, Sage moves so slowly that we can't get any work done. My Sage 50 company is hosted on an onsite server.…
  • Sage 300 2022 (PU1) Workstation clients - Random Database connection errors and terrible performance

    We have Sage 2022.1 on our server which is performing perfectly (on the server or through RDP with our VPN firewall). We've installed the Sage Workstation (WSSETUP), ran the Database Setup which created the ODBC and the test connection is fine. Hours…
  • Why are customers alerted when the system is down and when it comes back up?

    Why are customers alerted when the system is down and when it comes back up? Saturday 03-11-2023 was an unexpected outage and we all were left hanging with no support or acknowledgement. Customers we need to demand better than that from Sage.
  • How about not outsourcing or replacing your QA department with paying Sage customers?

    Your paying customers must not be your QA department, and if that is your position/marketing strategy, how about we get credit toward the renewal for every hour we spend installing>reinstalling>installing your new release. Have the developers test the…
  • Sage 2023 Update Failure and Repair

    I am just checking to see if there is any recent good news on trying the update again? Is anyone still experiencing the debilitating lack of function of the 2023 version? I don't want to go through another update before I should, as it is costly to re…
  • Sage 50 Quantum 2022 painfully slow to save and/or search- upgrade to Sage 100?

    We are experiencing painfully slow save times- about 4 minutes to save an invoice in AR- and no one else can work waitiing for save to complete, We have a high transaction load so data is pretty full. Will it help to upgrade to Sage 100? Can't seem to…
  • Sage 50 slow printing form

    We have our Sage 50 customer that has their install on a fast virtual server running Windows 2019. Certain workstations that are fast with all applications but printing our Sales Order Picking form is very slow to bring up the Print dialog box. We have…
  • Error message

    My Sage 50 prompted out this error message frequently when closing. How to solve it? Thank you.
  • Is Sage 50 down?

    Is Sage 50 down? I can't seem to log into any of my companies, I get an error that says "An unexpected error has occurred while logging in. You must log in again"
  • I'm a new Controller for a Construction company and wondering if should continue using SAGE50

    I just got hire as the new Controller for a construction company with about $20M to $30M in annual revenue and they are using sage 50. I'm not familiar with SAGE and wondering if it's the right accounting software to use. I don't want to spend months…
  • Sage 50 another sage 50 user or workstation is accessing this company area....

    I need some help with this error message. Heres some brief details first, Sage 50 is installed and data files hosted on a Windows 2016 Essentials server. We have about 6 end users accessing it from Windows 10 Pro computers physically connected in the…
  • Problem opening Sage 300 desktop form

    Hi all, I have problem opening any Sage 300 desktop form which just happen this week after windows update. The form still opening but the popup and error are annoying. Anyone know how to solve this? Thank you.
  • Sage 100 2021.1 slow module opening

    The slow performance within a module that I complained about last month seems to be cured by rebuilding the search index, but performance when opening a screen (eg. item inquiry) is quite a bit slower than 2018. (old thread: https://www.sagecity.com/support_communities…
  • Sage 50 Canadian v 2021.1.1 hotfix crashes CONSTANTLY on T4 print

    One of the more annoying things about Sage 50 CDN these days.....
  • 22 février 2021 - fermeture non voulue

    Bonjour, Ce pm (16h00 easterntime), Sage a fermé inopinément pour protéger mes données trois fois de suite. Je suis sur une entreprise partagée et j'étais en mode mono-utilisateur. Se passe-t-il quelque chose sur le nuage? Merci, Claudine
  • How to cancel Sage 50 US edition subscription

    Hi. I need help for cancelling the subscription for Sage US 50 edition. I have reached the cancellation team at 8xx-xxx-x385 (edited) several times and every time the call is forwarded to a voicemail. I also submitted the cancellation request online on…
  • sage 50 quantum v2019.1-2019.4 performance with Windows 10 updates 20h2

    hi i'm not a Sage user but i'm helping my client with a sage issue she is running Sage 50 quantum v2019.1 PC is a i5 7500, 8GB on a dell WS + mirrored HDD drives. Win10Pro v1809 Sage is ran locally on this PC, which she RDPs to from her mail PC…
  • TSService (32 bit)

    Hi, TSService (32 bit) is constantly eating up the cpu even when timeslips is not open or in use. It's a fresh install on a new server since I was having the same issue on an old server so tried everything from scratch with a clean install. This is…
  • Sage Freezes when Printing Invoices

    I am trying to print one of my largest invoices and Sage freezes and goes into the dreaded "Not Responding" mode. I have tried to wait it out to let it eventually clear (more than 20 minutes twice) and it will NEVER allow me to save or print that invoice…