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  • Spring Clean webinars for Sage 50 Payroll, booking now....

    To help you develop your skills and streamline your payroll processing, between 16-30 April we're running a series of webinars. As the season of renewal approaches, it's the perfect time to refresh your payroll skills. Plus, you can qualify for our…
  • The sum of your Suppliers' information does not equal the current balance of account Trade Payables

    Dear Community, I am only working with SAGE 50 for two weeks and are supposed to create the new year for 2024. However, the system won't let me do this and refers to the error messag below. The issue might be caused by using different currencies, however…
  • New Fiscal Year started accidentally

    For some reason I couldn't post transactions for current fiscal year and Sage asked me to start new fiscal year before posting transactions... I did, but now I am in fiscal year 2024... and can't do anything with 2023 dates... how can I reverse it? …
  • Sage50 is showing 2024 instead of 2023

    Posted Feb 3 2023 Due to two persons using Sage50 Pro and starting a New Year, it has been done twice, our program is now into 2024 instead of 2023. Is there a way to delete 2024 and get back into 2023.? Appreciate any help
  • Reconciling Deposit Acct Bal and Prepd Ord./Deposit

    I just ran an Integrity Summary for a client of mine and everything matches except for the Deposits. Dep Bal Balance $60778.90 Prep Ord/Deposit $57379.30 I don't know why but I am at a total loss at the moment as to how to fix this. I took over…
  • federal taxes for first payroll of the year

    Yet again, the amount withheld and the amount due don't match for the first payroll of the year. It's only by 4 cents, but it seems to happen every year now. Can someone remind me how to fix it so I don't have to waste a support call again.
  • Common questions in the new year

    To get the new year off to the best possible start, we’ve gathered together the most common questions that you ask us at this time of year. Find out more
  • Quick Tip - Financial year end? Remember you can start posting in the new year before closing the old one.......

    You can post into your new financial year before running the Year End option. This means you can keep up to date with current invoices while you finalise your year end accounts. Read more >
  • Tip: Can I post into my new financial year before running the year end?

    Yes you can, Sage 50cloud Accounts is date sensitive so you can post into the new year while you finalise your year end accounts, there's no need to fall behind. Read more >
  • Can I post into my new financial year before running the year end?

    Yes you can, Sage 50cloud Accounts is date sensitive so you can post into the new year while you finalise your year end accounts, there's no need to fall behind. Read more >
  • New year, a new way of working!

    Moving into 2021 we want to make managing your Accounts as easy as possible! To help we’ve pulled together some product features that can help save you time in 2021. Work on the go! Add your expenses, income and produce invoices anytime and anywhere…
  • Frequently asked questions about Sage 50cloud Accounts in the new calendar year

    We've collated the questions that come up frequently at this time of year and linked them to answers in the Sage Knowledgebase. Topics include: Year end Transaction dates Tax codes Tidying up your accounts Top customer and supplier information…
  • Prevent postings for a previous period

    Sometimes you may want to stop transactions being posted before a certain date, for example, to close down a previous month or year, or to avoid accidental postings to 2020 now we're in 2021. It's easy to do this using the Lock Date option. Read more…
  • Sage Support opening times over the festive period

    We've published our opening hours for support over the festive period. Read more >
  • Sage Support opening times over the festive period

    We've published our opening hours for support over the festive period. Read more >
  • Sage Support opening times over the festive period

    We've published our opening hours for support over the festive period. Read more >
  • Sage Support opening times over the festive period

    We've published our opening hours for support over the festive period. Read more >
  • Add a festive message to your invoices

    If you want to wish your customers seasonal greetings, you can use Report Designer to quickly add a festive message to invoices. Find out more >
  • Legislative Upgrade

    With your new financial year just around the corner, a lot of users are getting started with their Year End Processes and some clients will start rolling into their new financial years. Once you have rolled into your new year, your Pastel Payroll Program…
  • What is a Sage 50 CA Accountant's copy?

    Are you finishing off year end but will need to wait for your accountant to reconcile the year before you can begin entering transactions for the following year? Year-end Tips and Tricks If your accountant works with the Sage 50 CA Accountants version…
  • Reconciliation for Previous Year Not Closed, Transactions Show in January Statement

    Hi In attempting to reconcile January 2019, I've realized that the Reconciliation Report 'START DATE' is December 1, 2018. The only issue is that I already closed off 2018. Now, Reconciliation & Deposits shows Last month end balance, along with last…
  • Data Integrity and Error Message.

    Hi! I am hoping you can help me! I ran a data integrity check before I was going to switch over to a new year and it has detected an error. It is showing -$25,000 in A/R as well as $25,000 as cash to be deposited, on the balance sheet. I have looked everywhere…
  • Process Bank Rec from prior year

    I started the new year before I processed the December 2016 bank recs. I can't change my session date back to December 31st so can i process the Dec Bank Rec in the January session date? The warning tells me it will affect my prior year reports and current…
  • Needing to correct an error made in previous year after entering 2 months of data in our new year

    FormerMember
    FormerMember
    We have completed our year end, moved our systems forward, entered about 2 1/2 months of data into our new year. After this we found we had an error at the end of our previous year that has to be corrected. We went back and corrected the error in the…
  • Error in rolling to a new year

    I am trying to get into a new year, but I keep getting an error message saying "an error occured moving current year data to last year". I have tried the advance database check, and the files are no longer stored in dropbox. Any ideas?