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  • move Sage 50 2024 to a new computer

    Hello. I bought a new laptop with Windows 11, and I want to move my 2 companies to the new computer. Do i just install Sage 50 - 2024 edition on the new computer, then backup (on the current, working old one), and restore to the new one and all should…
  • updating Sage Pro Accounting from 2023.2 to 2024

    Will updating Sage Pro Accounting from version 2023.2 to 2024 allow me to still open company files where they are sending me backups which was made in the 2023.2 version? I am hesitant due to previous experience as if I save the file and send it back…
  • Sage 50 company files will not open from remote workstations after update to 2024, "Sage 50 cannot map the network share to a local drive path on the computer *servername*. Check the network share's registry information."

    Hello everyone, I just updated our server and a few users to the new Sage 50 Canadian 2024 update, and we are now experiencing an issue with opening company files from the server. We have 6 users that have a mapped drive on their local client that points…
  • Sage 500 Specialist needed

    Hello, I am looking for a Sage500 specialist to help me with upgrading a client from Sage500 v 2017 to v2023. This client also has a small customization. I need to figure out if it would need to be upgraded or if it can continue working without issue…
  • Server and OS Upgrade

    Hello, I have a client on Sage 500 v 2017. This is was the main ERP for a smaller company that was bought by a larger one. I am being asked to upgrade the server - both the Windows OS and the Sql Server. (I am reluctant to upgrade the sage 500 version…
  • Prepare failed with the following error: Create Table failed ... SY_SagePEP PHYSICAL UPDATE ABORT.... but now SY_RebuildSystem.M4P doesn't run

    During a migration from 2019 to 2022 (Adv), getting: Side note: sure wish they would make this optional, sigh. These folks don't even have PEP turned on. So, of course the file is in MAS_SYSTEM. Trying to open the file in 2019, notice a blank record…
  • Sage 2018 and Fixed Assets 2023

    Just upgraded Fixed Assets to 2023 for a client and they are still using Sage 2018 (in the process of upgrading to 2023 just waiting for a new server) and now they cannot print in Sage or in Fixed Assets. Getting this error. Report file C: ProgramData…
  • Upgrade from Sage 2016 to Sage 2023?

    I started working here 3 years ago, and there was an existing Sage 2016 installation. I've been meaning to upgrade it since I started here, but just haven't taken the time to do it. Yesterday I received a threatening email from Sage about TLS, and there…
  • V11 to V12 upgrade timeline

    Approximately how long should it take to upgrade from V11 to V12?
  • Tips before upgrading to 2023

    Thinking of upgrading to Sage BusinessWorks 2023? Things you need to know before you begin. Sage BusinessWorks 2023 is upgrading the database engine from Pervasive 10.3 to Actian Zen 15.1 Ensure compatibility with any software that may use Pervasive…
  • Syracuse Migration Tool

    The Syracuse Migration Tool is one way of transferring the Administration data across different servers. You can read more about the general approach in my blog “How to copy Administration data to a separate server” ( https://www.sagecity.com/gb/sage…
  • How to copy Administration data to a separate server

    You may be in a situation where you either want to clone your LIVE server to a TEST server, or may be undertaking a migration to a newer version of Sage X3 and want to copy over all the administration data form your SOURCE (LIVE) server to the TARGET…
  • Upgrading from 7.4 to 2013 (7.5)

    I have installed SQL Server 2008 R2 Std on a Server 2012 Std and restored my Sage 500 ERP database backups to this server. I logged into the client and changed my License Type to TEST. I then run the 2013 Sage 500 ERP Database Upgrade Utility with Compare…
  • Sage CRM 2022 R2 upgrade - URL rewriter may not be working

    After completing the 2022 R2 upgrade, I am getting a message that the url rewriter may not be working properly. Also after checking the System Health area, almost everything has a red X beside it. I have been through the troubleshooting steps and I…
  • Sage Upgrade stuck on backing up

    Hi, we use Sage 100 Contractor 23.2.1.0018, i tried to kick off the upgrade a few times, but its just siitting on backing up... for hours. I tried a reboot, no luck. Any thoughts?
  • Error during upgrade of company to 2023.1

    Hello, We've been trying to upgrade our 2022.4 company to 2023.1, and it fails at step 14. We tried to upgrade another (smaller) company, and it worked fine. It seems like it could be related to the size of the database? See the screenshot below of the…
  • Install

    I am unable to install update 22.2. Is anyone else having issues?
  • Upgrade won't open

    Upgraded to 2023 and now Sage will not open. How do I fix this?
  • Upgrading to 2023

    We are looking to upgrade our 2022 files to 2023 prior to December 31st. This is our second year using Sage so we haven't gone through an upgrade yet. If we upgrade the file to 2023, are we able to still process 2022 financial information and payroll…
  • Upgrading to 2023 won't save to shared

    Good day, just upgraded my 2022. It's connected through 365 AND is shared for my accountant. I was able to successfully connect after using the 7 character password. But now, whenever I try to exit, to save, to stop sharing, to suspend sharing, it gets…
  • ALERT: Change in behaviour from V11 to V12 for "Supplier situation inquiry"

    A change in behaviour in V12 for the Supplier situation inquiry function (CONSBAGF) has resulted in a performance issue to be noticed by users under certain circumstances. This is being addressed by Sage R&D, however there is a workaround that can be…
  • Forced Migration to HRMS Premium version

    I just saw the announcement about Migrating to the "Premium" version of HRMS and it got me wondering, when will updates for the existing version of HRMS (perpetual licensing) stop? Will we be forced to move to the SaaS model at some point? 1 yr, 5yr,…
  • Upgrading from Sage 50 2015 to 2018 - issue! ERROR - "Previously installed in c:/Program Files (x86)/Sage 50/"

    My old system approached retirement, so I bought a new laptop. I used to run Win 10 but the new one has Win 11. I transferred my files and backups to the new system. Installed my Sage 50 2015 version, and tried to update using CPUPx2018. That is what…
  • upgrade 2019 to 2022

    Can we upgrade Sage 50 from 2019 directly to 2022?
  • Upgrading from Sage 2015 to SageBW 2020 new server

    I've installed SageBW 2020 on a new Windows 2019 datacenter server. I am at the step where i need to restore the systems db and running into the following... should i proceed with update of Sage BW DB's?