Browse By Tags

  • Planned Maintenance: Sage Knowledgebase on Sunday 25 October from 12:01 AM BST until 2:00 AM BST

    Please take note there will be a planned maintenance on the Sage Knowledgebase on Sunday 25 October 2020.

  • Scheduled Maintenance - 4 September 2020 (20:00 - 22:00): Release 5.5a

    Please take note the following scheduled maintenance that will be carried out on Friday, 4 September 2020, starting 20:00 until 22:00.

    We strongly recommend that your payrolls are in a new period when you select to update

    Any user logged into the system…

  • Scheduled Maintenance: 10 July 2020 from 21:00-00:00

    Please take note there will be a scheduled maintenance and the site will not be available on the 10 July from 21:00 - 00:00. 

  • Sage City will not be available on Wed. July 8 from 9pm ET to 12am ET

    Please note that on Wednesday, July 8, starting at 9:00pm ET (6:00pm PT) and lasting until 12:00am ET (9:00pm PT), Sage City will be unavailable due to a planned system upgrade. This means that users will not be able to log in to Sage City to post a new…

  • Sage Connected Services Maintenance

    Please note that Connected Services will be unavailable on 12 June 2020 from 21:00 to 00:00 due to scheduled maintenance.

    The following features use Sage Connected Services

    • Sage online tools (e-commerce)
    • Customer zone
    • Sage Mobility
    • Netcash
    • Auto regi…
  • Update statistics SQL maintenance plan

    I never used update statistics as a part of the SQL Server maintenance and wondering is there any benefit from running it?

  • Scheduled Maintenance - 28 May 2020

    We are planning to release the further COVID-19 relief measures this evening, 28 May 2020 at 19h00.

    Sage Business Cloud Payroll will not be available from this time for a short duration.

    For more information regarding some of the changes in this update…

  • Sage City will not be available on Wed. Feb. 12 from 8pm ET to 9pm ET

    Please note that on Wednesday, February 12, starting at 8:00pm ET (5:00pm PT) and lasting until 9:00pm ET (6:00pm PT), Sage City will be unavailable due to a planned system upgrade. This means that users will not be able to log in to Sage City to post…

  • Maintenance Scripts for SageCRM

    Hi.

    Our SageCRM seems to be a little sluggish.
    I was wondering if anyone can tell me what type of SQL script I could run at night on the SageCRM database?

    I look forward to a reply.

    Thanks,

    Stephane

  • Checking your Sage X3 database for corruption

    Database corruption can manifest itself in different ways. For example, you might encounter error messages when trying to save data, edit data, error messages running queries such as mismatched data between an index and the table. Corruption can occur…

  • Sage Business Case plans: Gold or Silver?

    I'm assuming Sage still offers Silver (5 tickets) or Gold (unlimited tickets, priority support, ?upgrade support) business care support plans.

    These questions has been asked before, but not recently as far as I can see;

    - Does anyone have Gold plan…

  • Sage Trust Site

    We understand the importance of having access to your data at any time. There are times when the Sage Business Cloud Payroll Professional service can be interrupted due to scheduled maintenance or for an unforeseen service interruption.

    To keep you informed…

  • Sage Trust Site

    We understand the importance of having access to your data at any time. There are times when the Sage Business Cloud Accounting service can be interrupted due to scheduled maintenance or for an unforeseen service interruption.

    To keep you informed we…

  • Sage Trust Site

    We understand the importance of having access to your data at any time. There are times when the Sage Business Cloud Payroll service can be interrupted due to scheduled maintenance or for an unforeseen service interruption.

    To keep you informed we would…

  • Sage City will not be available on Wed. Sept. 18 from 9pm ET to 12am ET

    Please note that on Wednesday, September 18, starting at 9:00pm ET (6:00pm PT) and lasting until 12:00am ET (9:00pm PT), Sage City will be unavailable due to an upgrade. This means that users will not be able to log in to Sage City to post a new question…

  • Scheduled Maintenance Thursday 13 June 2019 (21:00 - 22:00): Release 5.2c

    Please take note of the following scheduled maintenance Thursday 13 June 2019 (21:00 - 22:00) on Payroll Professional 

    Take note, that any user logged into the system at that point in time, will be logged out of the system and will not be available for…

  • Timeslips eCenter Maintenance announcement

    NOTICE:  Timeslips eCenter will undergo maintenance this Saturday, 20 April 2019 at 2:00am Eastern (11:00pm Pacific). 

    This planned outage could affect your ability to login, enter time, sync data, etc. The duration of the maintenance is expected to last…

  • Sage City will not be available on Tues. April 23 from 9pm ET to 12am ET

    Español      Francais      Portuguese    Polskie

    Please note that on Tuesday, April 23, starting at 9:00pm ET (6:00pm PT) and lasting until 12:00am ET (9:00pm PT), Sage City will be unavailable due to an upgrade. This means that users will not be able to…

  • Sage Timeslips eCenter planned maintenance

    NOTICE: Timeslips eCenter servers will be undergoing maintenance tonight beginning at Midnight, 18 April 2019, Eastern time.  This maintenance period should be concluded in approximately one hour.

    Users may experience the inability to login, create new…

  • Timeslips eCenter Emergency Maintenance announcement

    Please be advised that the Timeslips eCenter servers will be rebooted for maintenance tonight.

    The reboot will occur at 10:00PM Eastern time (7:00 PM Pacific). This maintenance window should take no longer than 30 minutes.

    We sincerely apologize for…

  • SARS - Planned Maintenance

    There is a notification on the SARS website notifying Tax Payers that they will be doing planned maintenance from 17:00 on the 12th of April 2019 till 06:00 on Tuesday 16 April 2019.  The following platforms will be affected.

  • What is the best method for cleaning up Audit Tables

    I need to purge some old records from the audit tables and was hoping to get some of the best known methods for this task.  

  • Certain features of Sage City will not be available on Fri. February 22 and Sat. February 23

    Please note that on Friday, February 22 from 10:00pm ET to Saturday, February 23 at 1:00pm ET, users may not be able to log into Sage City due to system maintenance. This means that users may not be able to log in to Sage City to post a new question or…

  • I keep getting the same error when I run maintenance

    Has anybody else had any issues with a recurring error? We updated our Sage to the latest version and have had no end of issues. We backup our data every night through a remote backup and every morning when I log in I get a notice to say we have an error…

  • Sage 50 Payroll Pensions Module

    Hi. I'm having difficulty with the pensions module. When I "Send Pension Data" it produces a handful of Maintenance files for some reason and usually one Contributions file....but on the last pay period it didn't create a Contributions file at all! I…